
Fresher Call Centre
2 weeks ago
Doing outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other services wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.
- Mor information 87OO426O29
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,141.55 - ₹17,426.73 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Language**:
- Hindi (preferred)
Work Location: In person
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