Customer Care Executive
2 weeks ago
Deliver extraordinary customer care by responding to questions concerning queries in a fast paced, structured customer care environment
- Evaluate and analyze account information and recommending tailored solutions to customers, reinforcing the benefits of membership by providing relevant offers that deepen customer engagement with our products and services.
- Resolve product or service inquiries by asking probing questions, determining the cause of the issue; selecting and articulating the best solution to drive brand advocacy
- Adherence to quality and compliance guidelines
- Document necessary account information and offer custom solutions that benefit the customer
- Grow and nurture customer relationships on every interaction that results in measurable Customer value
- Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
**Minimum Qualifications**
**Qualifications**:
- Having experience is an.
- Successful in previous job (high performer)
- Bachelor’s degree
Bachelor’s degree, associate degree, college undergrads may apply
**Salary**: ₹14,000.00 - ₹30,000.00 per month
Schedule:
- Monday to Friday
- Night shift
- Rotational shift
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
**Speak with the employer**
+91 7015195152
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