Receptionist

4 days ago


Bhilai, India www.omegafinancial.co.in Full time

**About the Company**:
Omega Financial Company is a growing financial services provider in Bhilai, offering a range of solutions including loans, investment planning, and wealth management. We are committed to delivering reliable financial assistance and excellent customer service.

**Key Responsibilities**:
**Reception Duties**:

- Welcome and attend to visitors/clients at the front desk.
- Handle walk-in queries and route them to the concerned department.
- Maintain front desk area and coordinate appointments.

**Telecalling Duties**:

- Make outbound calls for product promotion, events, and customer follow-ups.
- Handle inbound customer queries and provide accurate information.
- Conduct feedback calls to clients post-service or event.
- Maintain records of calls and customer interactions in the CRM.

**Requirements**:

- Minimum qualification: Graduation preferred.
- Prior experience in a receptionist or telecalling role is a plus.
- Good communication skills in Hindi and basic English.
- Comfortable with outbound calling and following call scripts.
- Basic computer knowledge (MS Excel, CRM, etc.).
- Friendly, professional, and customer-oriented attitude.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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