
Receptionist
2 weeks ago
**About the Company**:
Omega Financial Company is a growing financial services provider in Bhilai, offering a range of solutions including loans, investment planning, and wealth management. We are committed to delivering reliable financial assistance and excellent customer service.
**Key Responsibilities**:
**Reception Duties**:
- Welcome and attend to visitors/clients at the front desk.
- Handle walk-in queries and route them to the concerned department.
- Maintain front desk area and coordinate appointments.
**Telecalling Duties**:
- Make outbound calls for product promotion, events, and customer follow-ups.
- Handle inbound customer queries and provide accurate information.
- Conduct feedback calls to clients post-service or event.
- Maintain records of calls and customer interactions in the CRM.
**Requirements**:
- Minimum qualification: Graduation preferred.
- Prior experience in a receptionist or telecalling role is a plus.
- Good communication skills in Hindi and basic English.
- Comfortable with outbound calling and following call scripts.
- Basic computer knowledge (MS Excel, CRM, etc.).
- Friendly, professional, and customer-oriented attitude.
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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