Therapist Receptionist

**Shift**: Morning/Day/Night shift (rotational roster)

**Responsibilities**
- Greet and assist patients, visitors, and staff courteously, ensuring a welcoming environment.
- Handle patient inquiries and provide information about hospital services.
- Guide patients to appropriate departments for consultations or procedures.
- Schedule, reschedule, or cancel appointments efficiently and coordinate with departments.
- Manage incoming and outgoing calls promptly and professionally.
- Record and relay messages accurately to the concerned departments or personnel.
- Maintain updated patient records and documentation during the shift.
- Ensure accurate billing and payment processing.
- Respond swiftly to emergencies or escalations during the night.
- Inform appropriate medical staff or authorities in case of emergencies.
- Adhere to hospital policies, data confidentiality, and compliance standards.
- Submit detailed shift reports to the supervisor/manager.

**Qualifications and Skills**
- Minimum high school diploma; additional certifications in front office management preferred.
- Prior experience in a similar role, preferably in a hospital setting, is an advantage.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Basic proficiency in computer operations (MS Office, hospital management software).

**Benefits**
- Competitive salary based on experience.
- Rotational shifts for work-life balance.
- Opportunity to grow within a reputed healthcare organization.

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Fixed shift

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: ₹8,000.00 - ₹10,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Work Location: In person