Front Desk Executive

23 hours ago

Puducherry Puducherry, India VALVENET TECHNOLOGIES Full time

Position: Front Office Executive

Location: Reddiarpalayam

Employment Type: Full-time

Experience: 0 - 2 years in a front office or customer service role

Education: Bachelor’s or Master's Degree in Computer Science. M.B.A. with UG in CS.

**Salary**: High-performance-based package with lucrative incentives

**Job Overview**:
**Key Responsibilities**:

- Welcome visitors and clients with a pleasant and professional demeanor, ensuring they feel comfortable and valued.
- Manage the front desk operations efficiently, including answering calls, handling inquiries, and redirecting them to the relevant departments.
- Engage with prospective clients, converting inquiries into leads through effective communication and a friendly approach.
- Maintain a clean, organized, and welcoming reception area to enhance the company's image.
- Handle administrative tasks such as maintaining visitor logs, managing appointments, and coordinating office supplies.
- Build and maintain strong relationships with clients and visitors by providing a personalized and high-quality customer experience.
- Follow up on leads and inquiries with the goal of converting them into successful business opportunities.
- Ensure that all client communications are handled promptly, professionally, and accurately.

**Skills and Qualifications**:

- **Pleasant personality **with an attractive appearance and professional attire.
- Excellent interpersonal and communication skills with the ability to engage clients and visitors effectively.
- Proven experience in customer service, front desk operations, or lead conversion.
- Strong ability to handle inquiries with patience, tact, and a positive attitude.
- Good lead generation and conversion skills, with the ability to identify opportunities and follow up proactively.
- Proficient in using office software (e.g., MS Office, scheduling tools) and phone systems.
- Ability to work in a fast-paced environment and manage multiple tasks with a focus on efficiency and attention to detail.

**Desired Traits**:

- Pleasant talking style and the ability to leave a positive impression on clients.
- High energy, with a proactive approach to lead conversion.
- Strong organizational and multitasking abilities.
- Professional, well-groomed appearance in line with the company’s brand image.
- Flexible and willing to work extended hours when necessary to meet business needs.

**Salary & Benefits**:

- Competitive salary with performance-based incentives.
- Attractive bonus structure for successful lead conversions.
- Growth opportunities within the organization based on performance.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

- Puducherry, Puducherry: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Puducherry, Puducherry (preferred)

Willingness to travel:

- 100% (preferred)

Work Location: In person

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