
Chat Support Executive
2 days ago
Key Responsibilities:*
1. *Customer Support:*
- Respond to customer inquiries via live chat, providing accurate and helpful information.
- Resolve customer complaints and issues in a timely and professional manner.
- Escalate complex issues to senior support agents or technical teams.
2. *Communication:*
- Engage with customers in a friendly, empathetic, and professional manner.
- Provide product information, troubleshooting tips, and solutions.
3. *Issue Resolution:*
- Troubleshoot and resolve technical issues.
- Follow up with customers to ensure issues are resolved.
4. *Documentation:*
- Document customer interactions and feedback.
- Update CRM or support software with customer information and issue resolution details.
5. *Performance Metrics:*
- Meet chat response time, resolution rate, and customer satisfaction targets.
Contact HR Vinay +91 9O84622136
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹18,724.10 - ₹31,959.41 per month
Work Location: In person
-
Chat Support Executive
1 week ago
Santoshnagar, Hyderabad, Telangana, India EasyRewardz Software Services Private Limited Full timeChat Support Executive provides customer service via live chat, responding to inquiries, resolving issues, and ensuring customer satisfaction. They are responsible for handling a high volume of chats, maintaining a positive and professional demeanor, and escalating complex issues as needed. Key skills include strong communication, problem-solving, and the...
-
Chat Support Executive
4 weeks ago
Hyderabad, India Artech Infosystems Private Limited Full timeJob Description Description We are looking for a Chat Support Executive to join our team. The ideal candidate should have 1-6 years of experience in a similar role and possess excellent communication skills. As a Chat Support Executive, you will be responsible for providing customer support through various chat channels, including live chat, email, and...
-
Customer Chat Support Executive
3 days ago
Hyderabad, Telangana, India Crowdnetic Technologies Private Limited Full time**Job Title: Customer Support Executive** **Location: Arena towers, NSL Building, Uppal Hyderabad-500039** **About Us** **Crowdnetic Technologies Private Limited is an unlisted private company incorporated on 18 January 2016. It is classified as a private subsidiary of FinMkt.Inc., New York and is in Hyderabad, Telangana.** **Job description** Deliver...
-
Chat Support Executive
3 days ago
Hyderabad, Telangana, India Scoresoftlabsopc Full time ₹ 3,00,000 - ₹ 6,00,000 per yearGreetings from Scorelabs Inc. Scorelabs Inc Hiring Chat Support Executives For International Process Willing to Work In Rotational Shifts Monitor and respond to customer inquiries on social media/chat Call / What's app Suvarna Required Candidate profileGraduate – Minimum 1 year experience (chat experience preferred) Undergraduate / B.Tech – Minimum...
-
Chat Support Executive
4 weeks ago
Hyderabad, India Artech Infosystems Private Limited Full timeJob Description Description We are looking for a Chat Support Executive to join our team. The ideal candidate should have 2-7 years of experience in the job market context of India. The primary responsibility of the Chat Support Executive is to provide assistance to customers through chat support. The candidate should have excellent communication skills,...
-
Chat Support Executive
6 days ago
Hyderabad, Telangana, India IntouchCX Full time ₹ 3,50,000 - ₹ 7,50,000 per yearAbout IntouchCX:IntouchCX is a global contact center outsourcer with over 35,000 employees across 14 countries. Founded in 2000, IntouchCX serves diverse industries including retail, healthcare, technology, and e-commerce. Known for innovation, flexibility, and employee well-being, IntouchCX offers omnichannel support including voice, email, chat, and social...
-
Chat Support Executive
2 weeks ago
Gachibowli, Hyderabad, Telangana, India Cortera Software Pvt Ltd Full timeKey Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and...
-
Chat Support Executive
2 weeks ago
Madhapur, Hyderabad, Telangana, India Picktime Full time**Customer Support Executive(non-voice)** **Job description** **Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Collaborate with other team members and departments to ensure customer satisfaction - Ask...
-
Live Chat Support Executive
1 day ago
Hyderabad, Telangana, India Scoresoftlabsopc Full time ₹ 2,00,000 - ₹ 4,00,000 per yearGreetings from Scorelabs Inc. Scorelabs Inc Hiring Chat Support Executives For International Process Willing to Work In Rotational Shifts Monitor and respond to customer inquiries on social media/chat Call / What's app Bhargavi Required Candidate profileGraduate – Minimum 1 year experience (chat experience preferred) Undergraduate / B.Tech –...
-
Chat Support Executive
2 weeks ago
HITEC City, Hyderabad, India Red Hibiscus Info Solutions Full time ₹ 1,70,000 - ₹ 4,33,000 per yearChat Support Executive (International Process) Must have excellent communication Skills Must have minimum 1 year experience in International chat Process. Need to handle customer queries over the live chat and provide full Satisfaction to them related to their queries. HSC/ Graduate (Fresher / Experienced) both can apply. Immediate Joiner only ...