Sm- Ar Voice

**Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and**expertise** in data, technology, and**AI**.**

**Responsibilities**

**Manage the team's daily activities to**identify** and convert new recovery opportunities through historical customer behaviors on invalid deductions following SOPs, deduction reason coding, and trends.**

**Provide guidance to the team to**leverage**appropriate advanced** and sophisticated methods and approaches to cleanse, synthesize,**visualize,** and investigate data as**appropriate to** deliver analytical recommendations aligned with the business need.**

**Continually develop and train the team to**establish** a bench of knowledgeable resources for effective and efficient results.**

**Perform random Quality checks of Bill backs done by team.**

**Works closely with the team on a consistent pipeline of opportunities.**

**Consult to**identify** risks and opportunities that**impact** the performance of the business and convert them into analytical solutions and**provide** appropriate actionable insights**.**

**Constantly communicate with**clients** and internal stakeholders to build a strong relationship that is essential for seamless delivery of services.**

**Effectively construct and tell a compelling and clear story around the value proposition.**

**Engage supervisor and client as**required** to resolve complex issues.**

**Special projects as needed, providing**support,** and collaborating with the senior management team.**

**Support the senior leadership team on client presentations and**provide**input** on how to expand our scope.**

**Pricing & Promotions**:
**Knowledgeable on the Price Change and Trade Promotions process to**assist** the team with validating deductions within timeline.**Work with the team to be able to identify leakages at each stage in value chain and work with stakeholders to correct.**

**Supply Chain**:
**Knowledgeable on Order Management,**Logistics,** and other**non-trade** deductions process to**assist** the team with validating deductions within timeline**.**Work with the team to be able to**identify** invalid deductions by reviewing discrepancies with Bill of Lading (BOL) and Proof of Delivery (POD) from multiple customers warehouses and**carriers**.**

**Qualifications we**seek** in you**

**Minimum Qualifications**

**B Tech/ M Tech or Graduate/ Post Graduate degree in Accounting, Finance, Economics, or similar field.**

**Relevant years of**experience in Order to Cash and AR domain.**

**Strong analytical skills and ability to work with complex data.**

**Excellent attention to detail and problem-solving abilities.**

**Required Skills**:
**Demonstrates ownership of responsibilities, self-reliance, resourcefulness, a proactive approach, is a mentor to team members, and effectively manages a team.**

**Strong interpersonal skills, with the ability to be both collaborative and inclusive within a team environment.**

**Excellent communication skills with ability to express ideas and recommendations clearly and succinctly.**

**Proficient in Microsoft Office - Excel, PowerPoint, and Word.**

**Strong communication** skills with ability to express ideas and recommendations clearly and succinctly.**

**Ability to multi-task and prioritize items with specific time constraints.**

**Ability to adapt to**business**' changing needs.**

**Client focused mindset with proven ability to respond quickly to internal and external client requests.**

**Excellent team leadership and client management skills.**

**Pricing & Promotions**:
**Supply Chain**:
**Desirable Skills**:
**Proficient in ERP systems (SAP)**

**Hands on experience in Python, Power BI/ Tableau, and SQL will be an added advantage.**

**Certification in Project Management (PMP) or Supply Chain Management or Order to Cash will be an added advantage.**

**Leadership Competencies**:
**Demonstrate learning agility, make decisions quickly and with highest level of integrity.**

**C**hallenge the status quo and bring continuous improvement to our existing offerings to the client.**

**Lead with a digital mindset and deliver outcomes that transforms Business and shape the future.**

**_Job_**_Senior Manager_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Feb 17, 2025, 9:15:06 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_