Am- Ar

**Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients**.**Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and**expertise** in data, technology, and AI**.**

**Your job will involve invoice and payment processing, workflow management and issue resolution.**

**Responsibilities**

**Responsible for End to End contractual (SLA’s, critical metrics) & internal metrics.**

**Ensure smooth &**surprise free** operations and service delivery.**

**Build a detailed succession plan for all Key/Critical roles.**

**Drive employee engagement, agent growth, retention with low attrition;**timely** detailed one on ones, updated time keeping system (My time), Compliance.**

**Accurate &**timely** MSS Alignments, Cost Code, Band mix**

**Performance of**account activities and management of senior** and junior team members**

**Confirmed skills and**proficiencies** in assessment, problem solving, practices/policy administration/interpretation**

**Flexibility to quickly shift priorities, multi-task and prioritize requirements in fast paced environment and lead all to completion**

**Provide Insights on DevOps data, track & report any observations, bugs, Etc.**

**Shown work with minimum supervision to take initiative and follow-up on assigned projects, balanced by good collaboration skills.**

**Act as an intermediary between reviewers, Genpact & Client management**

**Lead daily employee related issues by providing**appropriate resolution**

**Coach, Mentor and Motivate team with excellent people engagement**

**Complete within deadlines and**accurate** follow-up on the agreed actions wit**h** the customer**

**Qualifications**

**Minimum qualifications**

**Accounting knowledge** (Accounts Receivables)** - intermediate level;**

**Similar**Invoice** to Cash work experience**

**Work experience with SAP system (Advantage)**

**Organized personality with attention to details and customer orientation;**

**Accurate, logical problem solver;**

**Upbeat, proactive with the ability to work both independently and as part of**a team;**

**Communicative and ability to learn;**

**Encouraged qualifications**

**Excellent Analytical and Communication (Verbal and written) skills**

**Good AR domain knowledg**e**

**Ambitious (Intrinsic) and execution oriented**

**Good social skills to work effectively with people.**

**Should have excellent team handling, management skills**

**Multi tasking** and flexible to deliver beyond expectations**

**Teamwork and should have an approach across**360 degree** (DRs/Peers/Superiors) management experience**

**Proven skills in problem solving, practices/policy administration/interpretation**

**Customer partner Management exposure with good presentation skills is**a must**

**Ability to handle pressure - Timelines and Customer Demands**

**Leads by example with high on Values,**Ethics** and Integrity**

**_Job_**_Assistant Manager_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Feb 18, 2025, 3:40:42 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_