Customer Relationship Executive
6 days ago
**Job Title**: Customer Relationship Executive (CRE)
**Location**: Sector 49, Gurgaon
**Job Type**: Full time, permanent
**Job Summary**:
**Key Responsibilities**:
- Serve as the primary liaison between the company and assigned clients.
- Build and maintain strong, long-lasting client relationships through regular communication and personalized support.
- Understand client needs and objectives to proactively offer solutions and ensure service satisfaction.
- Coordinate with internal teams to ensure timely and successful delivery of products/services according to client requirements.
- Address client concerns promptly and professionally, escalating issues when necessary.
- Monitor client account activity, usage, and satisfaction to identify risks or growth opportunities.
- Assist in upselling and cross-selling services to existing clients.
- Maintain detailed and organized records of client interactions and communications in CRM tools.
- Collect feedback and insights to help improve service offerings and client experience.
**Qualifications and Skills**:
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- 1-3 years of experience in a client-facing role (client relationship, account management, or customer service).
- Excellent verbal and written communication skills.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- Inside sales: 1 year (preferred)
- Telecommunication: 1 year (preferred)
- Language:
- English (required)
**Location**:
- Gurugram, Haryana (required)
Work Location: In person
- Strong interpersonal skills and a customer-centric attitude.
- Ability to multitask, manage priorities, and handle pressure in a fast-paced environment.
- Problem-solving mindset with attention to detail.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
- Fixed shift
- Morning shift
**Experience**:
- Customer support: 1 year (preferred)
- Telecommunication: 1 year (preferred)
**Language**:
- English (required)
**Location**:
- Sohna, Gurugram, Haryana (preferred)
Work Location: In person
-
Customer Relationship Executive
4 days ago
Gurugram, Haryana, India JCBL Accessories Full timeCRM Executive Position Overview: We are seeking a dedicated and proactive CRM Executive to join our team. The ideal communication, addressing customer queries, and supporting the sales team with valuable insights. This role demands excellent interpersonal skills and the ability to manage customer interactions effectively using CRM tools. Key...
-
Customer Relationship Executive
4 days ago
Gurugram, Haryana, India Ujobs Consulting Full timeWe are seeking a Customer Relationship Executive for International voice process. **Work Location**: Gurugram **Working Days**: 5 days **Requirements**: - 0-3 Years in International customer service - Excellent communication skills - Passion for customer service Pay: ₹21,000.00 - ₹35,000.00 per month **Benefits**: - Health insurance - Provident...
-
Customer Relationship Executive
4 days ago
Gurugram, Haryana, India BRICXINFRA Pvt Ltd Full timeBuild and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession - Responsible for Customer Satisfaction and...
-
Customer Relationship Executive
1 week ago
Gurugram, Haryana, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full timeYour role - Establish and maintain positive relationships with existing clients. - Provide prompt, efficient, and satisfactory responses to customer inquiries. - Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments. - Analyse customer data to identify patterns and insights; and leverage this...
-
Customer Relationship Executive
4 days ago
Gurugram, Haryana, India MistrNokriwala Full time**Requirements**: - Graduate - Good computer knowledge - Good kowledge of CRM softwares - Minimum 2 years of experience in Customer Relationship - Good communication skills in Hindi and English - Good Personality - Available to visit customer sites occasionally - Knowledge of automation industry (More Preferable) Pay: ₹18,000.00 - ₹30,000.00 per...
-
Customer Relationship Executive
6 days ago
Gurugram, Haryana, India ARME Consulting Full timeRole: Customer Relationship officer Location: Sec 49 Gurgaon Job type: Work from office Education: Any Graduate/ Preferable Science **Requirements**: - Bachelor's degree in a related field - Proven experience in a customer service role, preferably within the healthcare industry - Excellent communication and interpersonal skills - Strong problem-solving...
-
Customer Success Executive
6 days ago
Sohna, Gurugram, Haryana, India DigiRocket Technologies Full time**Job Title: Customer Success Executive - Project Management** **Location: On-Site [Sector 49, Gurugram]** **Job Type: Full Time** **Compensation: upto INR 25,000** **Immediate Joiner** **English communication skills is a must** **Key Responsibilities**: - Act as the primary point of contact for customers throughout the project lifecycle, ensuring...
-
Customer Relationship Executive
2 weeks ago
Gurugram, Haryana, India Link HR Full time**Customer Interaction**: - Engage with customers to understand their needs and preferences. - Address customer inquiries, concerns, and feedback **Issue Resolution** - Resolve customer issues promptly and effectively. - Work towards finding solutions that align with customer satisfaction. **Record keeping** - Maintain accurate and detailed records of...
-
Customer Relationship Executive
2 days ago
Gurugram, Haryana, India AK Clinics Private Limited Full timeReporting to the Clinic Manager overseeing the clinic, the CRE leads and inspires staff while managing the business, day-to-day operations, and supporting patient care functions. Responsible for administrative and financial analysis, care coordination of clinical services and communication, space management, clinical outcomes, quality and...
-
Customer Relationship Associate
4 days ago
Gurugram, Haryana, India Bettersource Beverage Private Limited Full time**Key Responsibilities**: - Identify potential customers through research, cold calling, networking, and other methods. - Qualify leads and assess their needs and sales potential. **Sales Presentations and Demonstrations**: - Conduct product demonstrations and presentations to prospective clients. - Explain the features and benefits of the company's...