Post Sales Executive

3 days ago

Mumbai, India The Green Acres Academy Full time

Industry - Real Estate

Job Location - Kandivali / Borivali

**READY to work on Weekends**

Experience - 2+ Relevant in Real Estate Industry

CTC - upto 30K

**Job Description**:

- Customer Life Cycle Management.
- To handhold the customer through the post sales process till possession.
- Ensure document accuracy post sales handling & answering customer queries / complaints with minimum response time to all sub functions within the TAT.
- Publish various customer service MIS for management review / external funding partners.
- Prepare & submit MIS with regards to customer complaints, queries & requests resolved / answered.
- Follow up with the customers for timely collections & recoveries.
- Responsible for collections for all payments due and overdue, maintaining low debtors.
- Follow set processes for generation of demands, reminders for the milestone raised.
- Handling & counselling of cancellations, interest payments etc.
- Timely escalation of cancellation cases ensuring customer retention.
- Facilitate in timely bank disbursal.

Prefer Immediate joiner

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Shift:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have Experience in Real Estate Industry ?
- Whats your Current CTC, Expected CTC & Notice Period

**Education**:

- Bachelor's (preferred)

**Experience**:

- Post Sales: 3 years (required)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9820831597

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