Post Sales Executive

3 days ago

Navi Mumbai, India Property Pistol Realty Full time

PSU** at Belapur Location. **Exp-1-3 Years in Tele-calling/Customer Support/Client Co-ordination** Qualification: Graduation compulsory Languages known: Fluent **English** along with **Tamil** - Handle post sales of the properties (Residential, Commercial, Lands, Plots, Bungalows, Warehouse etc) projects, documentations, customer support, grievances and issues, collections and relevant legal issues. - Should possess good communication skills and convincing abilities to handle objections and queries of Booked customers for sharing updates and transactional information. - Post booking, check for all documents, make welcome call, Confirming booking details with the customer in welcome call. - Follow up with customers on payment dues, registration and update all communication done with the customer in - Company software system - Ensure prompt service and promptness in handling customer issues & complaints. - Send mailer on regular basis. - Resolve any issues of key clients and follow-up on submittals. - Take responsibility for Resolving customer complaints quickly and efficiently as per Turnaround time - Intimate Booked customers (Especially Loan/EMI customers) on the payment schedule, and coordinate with customers and Financial Institution for collection. - Maintain relationship with customer through constant engagement - Follow Up with channel partners for their client updateResponsible for agreement registration, collection follow up with the clients for payment, customer relateddocumentation & registration/ execution of Agreements - Customer Experience, Collections, Loyalty, Referral Banking, Sales Tool Implementation and MIS - Ensure Festival Greetings and Birthday and Anniversary messages and mails are sent to customers through mail/WhatsApp from company official id. - Checking & doing booking entries in system **Key Skills**: - Draft communication mails to customers independently. - Maintain and assume full integrity and honesty while delivering the official duties and responsibilities - Coordinate with internal & external stakeholders - Ensure highest level of sincerity, integrity and transparency while dealing with customers. - Taking references from existing clients for further sales. Target oriented and proactive. - Excellent communications, negotiation and presentations skills. - Should be a Team player - Should have a flair for establishing an instant rapport with clients. - Ability to work independently. **Salary**: Up to ₹3,000,000.00 per year Shift: - Day shift Ability to commute/relocate: - Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred) **Education**: - Bachelor's (required) **Experience**: - Customer service (required) - Business development (preferred) - Lead generation (preferred) - total work (preferred) **Language**: - English, Tamil (required)

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