Operations Executive(Post Sales)

12 hours ago

Navi Mumbai, Maharashtra, India DC Consultants Full time ₹ 2,00,000 - ₹ 6,00,000 per year


Job Description:

We are having an urgent opening for the position of Post Sales Executive for a reputed company at the Navi Mumbai (CBD Belapur) location.

Roles & Responsibilities: 

  • Welcome call to be done as per SOP 
  • Solve customers' post-sales queries 
  • Maintain customer progress data & follow-up data
  • Enter customer payment details in the software
  • Follow up for disbursement/payment with customer/bank
  • Collection and Documentation-Documents such as Welcome letters, Demand Letters, Allotment letters, Reminders, Cost sheets, Receipts, MOFA, Agreements  Etc.  
  • Follow up for payment through Reminder letters, Verbal communication, and  Emails
  • Facilitate in timely execution and Registration process
  • Facilitate handing over possession of the flat to the buyers and the necessary  documentation
  • Carrying out the process for society formation and handover in coordination  with the liaisoning department
  • Cross-check the sales deed agreement before registration. 
  • Prepare debtors reconciliation
  • Interest calculation for delayed payments and collection from customer
  • Responsible for all the consumer touchpoints, from the time of sale to the  handover of the residence, for the project(s) assigned
  • Ensuring quality of customer interactions through monitoring of relevant  matrix

Candidates Profile :

  • Good English Communication
  • Go-getter Attitude.
  • Self-Motivated
  • Entrepreneurial Attitude
  • Presentable
  • Good Co-ordination and convincing skill

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