Executive Post Sales CRM

9 hours ago

Navi Mumbai, Maharashtra, India DC Consultants Full time ₹ 5,00,000 - ₹ 15,00,000 per year


Job Description:

We are having an urgent opening for the position of Executive Post Sales  CRM -(Real Estate Developer) for a reputed Real Estate company at the Vashi location.

Job Description:

Responsibility :

  • Welcome calls as per company requirements.
  • Timely follow-up for Payments and registration as per the milestone.
  •  Escalation to be escalated to various departments as per the requirements
  •  Collection targets to be achieved
  • Communication with clients and sales to be updated in sales tools
  •  Handle legal procedures of stamp duty & registration. Checking  Sale Agreements, Maintaining records of the Agreements and Registration
  •  handle all areas including agreements, payment collection, registration of sale deed, and handover
  •  Maintaining possession and maintenance status of the projects.
  • Should be able to handle customer queries for loan requirements, eligibility including finalization, liaison with banks and Home Loan finance companies etc.
  • Working of loan eligibility of Customers particularly the self-employed customers but not limited to them
  • Follow up with customers for KYC and loan eligibility documents.
  • Should be able to prepare cash receipts after bifurcation of principal amount and service tax.
  • Maintenance of Customer booking Records in CRM system, their accounts, statutory receipts from customers like GST, Stamp Duty, registration charges, legal charges, etc.
  • Attending to queries of Customers regarding their payments, dues, interest calculation, home loan, and other related queries
  • Coordinating with Home finance companies for project approval and home loan approval of customers
  • Any other assignments were given by management from time to time.

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