Host/hostess

2 weeks ago

Hadapsar Pune Maharashtra, India FML HOSPITALITY Full time

**Responsibilities**:

- Warmly welcome guests upon arrival and guide them to their tables.
- Manage and organize reservations, ensuring optimal table turnover.
- Communicate effectively with the kitchen and waitstaff to coordinate seating and provide excellent service.
- Assist in maintaining cleanliness and organization in the reception area.
- Respond to guest inquiries, provide information about the menu, and address special requests.
- Monitor the dining area to ensure a comfortable and enjoyable experience for guests.
- Collaborate with the management team to handle guest feedback and resolve any issues promptly.

**Qualifications**:

- **Customer Service Skills**: Exceptional interpersonal and communication skills to create a positive and welcoming atmosphere.
- **Organization**: Ability to manage reservations efficiently and coordinate with various teams to ensure smooth operations.
- **Adaptability**: Capable of handling high-pressure situations and adapting to a fast-paced environment.
- **Professionalism**: Maintain a polished appearance and professional demeanor at all times.
- **Team Player**: Collaborate effectively with other staff members to provide seamless service.
- **Problem-Solving**: Quick thinking and the ability to address and resolve guest concerns effectively.
- **Multitasking**: Manage multiple tasks simultaneously while maintaining attention to detail.
- **Flexibility**: Willingness to work evenings, weekends, and holidays as needed.

**Job Types**: Full-time, Permanent

**Salary**: ₹8,869.43 - ₹29,803.40 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- Restaurant: 2 years (preferred)

Ability to Commute:

- Hadapsar, Pune, Maharashtra (required)

Ability to Relocate:

- Hadapsar, Pune, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8888893558

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