Call Center Representative

2 weeks ago


Greater Noida, India Acute Informatics Pvt. Ltd Full time

1. Minimum qualification is **Graduation **in any discipline.
2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi.
3. Should be able to communicate confidently and politely with users
4. **Experience of at least one year in a call center.**
6. Management and resolve customer complaints
7. Identify and escalate issues to supervisors
8. Provide product and service information to customers
9. Research required information using available resources
10. Research, identify, and resolve customer complaints using applicable software
12. Route calls to appropriate resources
13. Document all call information according to standard operating procedures
14. Recognize, document, and alert the management team of trends in customer calls
15. Follow up customer calls where necessary

**Job Types**: Full-time, Permanent

**Salary**: ₹11,212.93 - ₹27,999.02 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift
- Weekend availability

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 2 years (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

Ability to Commute:

- Greater Noida, Uttar Pradesh (required)

Ability to Relocate:

- Greater Noida, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person



  • Noida, India BE Consultant Services Full time

    The customer support representatives will answer daily customer correspondence through voice methods. - These call center representatives provide order assistance and product information in an efficient and professional manner. - Working in a blended process of both Inbound and Outbound. Provide knowledgeable answers to questions about our product, pricing,...

  • Bpo Call Center

    1 week ago


    Greater Noida, India SNVA Ventures Pvt Ltd Full time

    1. Minimum qualification is **Graduation **in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi. 3. Should be able to communicate confidently and politely with users 4. Experience of at least **one year in a call center.** 6. Management and resolve customer complaints 7. Identify and...


  • Noida, India Quality Zone Infotech Full time

    **Call Center Representative Qualifications/Skills**: - Know about Digital Marketing and website creation. - Excellent verbal communication skills - Telephone skills - Friendly and pleasant manner - Data entry skills - Typing and word processing skills - Documentation skills - Active listening skills - Attention to detail - Problem solving skills **Job...


  • Noida, Uttar Pradesh, India Quality Zone Infotech Full time

    **Call Center Representative Qualifications/Skills**: - Know about Digital Marketing and website creation. - Excellent verbal communication skills - Telephone skills - Friendly and pleasant manner - Data entry skills - Typing and word processing skills - Documentation skills - Active listening skills - Attention to detail - Problem solving skills **Job...


  • Noida, Uttar Pradesh, India HCL Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    SPECIALIST Skill (Primary) DWP-UCC-Network Voice Location Noida Job Description (Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work...

  • Call Center Executive

    2 weeks ago


    Noida, India Quality Zone Infotech Full time

    **Call Center Representative Qualifications/Skills**: - Excellent verbal communication skills - Telephone skills - Friendly and pleasant manner - Data entry skills - Typing and word processing skills - Documentation skills - Active listening skills - Attention to detail - Problem solving skills **Job Types**: Full-time, Part-time, Regular / Permanent,...

  • Call Center Trainer

    1 week ago


    Noida, India FELIX HOSPITAL Full time

    Call Center Trainer Job Description Template We are looking for a dynamic call center trainer to join our company. In this role, you'll be responsible for scheduling and conducting training sessions for both new and experienced call center agents, managing the training budget, and supporting employees to keep productivity up. Call Center Trainer...


  • Noida, India VISH Consulting Services, INC Full time

    **Job Title: Call Center Executive** **Job Location: Noida (100% work from home)** **Shift: Night (US Shift)** **Salary**: No bar (based on experience) + Lucrative incentive **International call center (US Shift)** **Required**: - Must have Minimum 1 year OR maximum 5 years experience in International Call Center - Outbound Calling - Excellent...


  • Noida, India Ignite Education Group Full time

    Company DescriptionIgnite Education Group aims to cultivate a transformative learning environment that empowers individuals to reach their full potential and become lifelong learners. We focus on fostering a culture of inclusivity, innovation, and collaboration. Through personalized and holistic education, we equip students with the knowledge and skills...


  • Noida, India Ignite Education Group Full time

    Company DescriptionIgnite Education Group aims to cultivate a transformative learning environment that empowers individuals to reach their full potential and become lifelong learners. We focus on fostering a culture of inclusivity, innovation, and collaboration. Through personalized and holistic education, we equip students with the knowledge and skills...