
Guest Relations Executive
2 weeks ago
Job Title: Guest Relation Executive
Location: Hyderabad
Position Type: Full-time
Experience: 3-5 years
Roles and Responsibilities:
- Serving as the primary point of contact for key clients, facilitating communication between the client and internal teams.
- Problem Resolution: Handling client complaints or issues effectively and promptly to ensure and make sure to provide resolution.
- Relationship Building: Building rapport with Clients.
- Client Feedback: Collecting and addressing Employees feedback to improve service quality.
- Communication: Working with cross functional team.
- Client Relationship Management: Building and maintaining strong relationships with key clients, understanding their needs, and ensuring client satisfaction.
Skills and Qualifications:
- Client Service Skills: Exceptional communication, interpersonal, and problem-solving abilities.
- Attention to Detail: Ability to handle multiple tasks with accuracy and attention to Clients preferences.
- Hospitality Experience: Background in the hospitality industry with knowledge of hotel operations.
- Cultural Sensitivity: Understanding and respect for diverse cultures and customs.
- Technical Skills: Proficiency in using M.S Office and Skilled in creating presentations using Microsoft PowerPoint
- Adaptability: Ability to work in a dynamic environment.
- Professionalism: Maintaining a professional demeanour and appearance while interacting with clients.
How to Apply:
Pay: Up to ₹40,000.00 per month
Application Question(s):
- How many years of experience do you have in client management?
Work Location: In person
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