PMO

This role manages Project Management, Documentation, employee Experience (including Diversity & Inclusiveness, Mobility), Employee engagement (including CSR) etc. to ensure excellent experience to employees (including managers). Incumbent in the role will - Project Management: Focus on right skill right job fitment while ensuring the resource at the right time. Develop Kanban/Jira dashboard to maintain the project details and bring the transparency - Documentation: Institutionalize the culture of Knowledge Management, including related measurable Metrics. - Experience: Operationalize Key Process and Infrastructure related experience to enhance employee experience and satisfaction. - Engagement: Steer events which create a culture of One-team, through strong networking, interaction etc. - Project reporting - Delivery review & management review. - Improve governance and tracking for initiatives to monitor productivity, effectiveness and efficiency through enhanced metrics - Lead and participate in the execution of strategic customer projects as PMO analyst. - Drive relevant strategies to the business teams; understand the business Core responsibility - Drive **Employee Mobility** across teams, in Citi India and Citi franchise for movement ready employees by reporting and partnering with leadership. - Drive a **culture of Diversity** in Hiring for the GDM organization by reporting and partnering with all stakeholders and actively being a part of Diversity and Inclusion related task forces and teams at the site, by showcasing social good stories. - Promote employee volunteer involvement in our CSR and EE activities - ** Own the Headcount Budget** and plan for the site and Monitor and update the same at regular cadence. - ** Collaborate** with Resource Managers to identify new requirements and take the initiative of identifying resources to fill the requirements. - ** Managing requisitions** and demand prioritization thereby the steady flow of requisitions to support the hiring engine by obtaining timely approvals per plan. - ** Plan for the Hiring numbers** from Campus and partners with Onboarding team, HR team and L&D team to make them business ready for deployment in a month. - ** Manage the monitoring** and forecasting of key RMO metrics such as Resource approvals and gap in fulfillment of the same monthly. - Utilize and own existing relevant tools to improve accuracy of forecasts. Drive accuracy and integrity of data in the same. - ** Attrition** forecasting and backfill planning - Maintaining the Employee strength at optimum level within budget for strongly supporting the upcoming business. Controlling the resource inflow 'vis-à-vis' the bench status. Controlling the hiring to meet the quarterly numbers avoiding any excess/deficit. - ** Optimize processes** for project staffing by reducing time needed to identify resource requirements in partnership with relevant teams - Managing the Resource demand for entire Unit and monitor and report Demand and Supply of resource - Resource deployment planning for effective utilization of resources - ** Liaise** between HR, Recruitment and ADL team for the resource availability - Resource Tracker Data Integrity and Updation ownership, including Req. management - ** Metrics reporting** for Hiring - Project metric reporting - ** Referral process** management / oversight in partner with Recruitment team - Internal Mobility Management (including IJP management) - ** Campus hiring** coordination in partnership with Business and Campus team and HR, lead the campus hiring efforts with Premier Campuses. **Tools and Platforms**: - Proficient in MS Excel, PowerPoint, Jira, Kanban **Domain Skills**: - In-depth understanding of Stakeholder servicing & understanding stakeholder touch points - Manage Employee Relations/engagement - Project management, strategic planning, problem-solving and verbal/written presentation skills. - Ability to effectively manage and develop employees. - Liaise and manage for Campus and Lateral talent, - Talent acquisition and deployment experience is a plus - Reporting and partnering and consulting skills with Senior Leadership **Soft Skills**: - Should have Excellent Communication and Inter personal skills - Ability to Coach and Mentor Juniors in other functions - Should understand business & drive client value - Ownership and Accountability: Self and team - Structured & lateral thinking - **Job Family Group**: Project and Program Management - **Job Family**: Project Management - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting