Operations Coordinator

13 hours ago

Chennai Tamil Nadu, India Move One Full time

Job Description
Responsibilities /Duties / Function Tasks
- Coordinate Air, Sea, and Land operations for both import and export shipments.
- Closely monitor project KPIs to ensure performance targets are met.
- Plan and schedule all assigned pickups and deliveries on a daily basis.
- Utilize the company’s preferred vendor list and rate structure to determine the most cost-effective and efficient routing for customer shipments.
- Arrange timely pickup and delivery of shipments through proactive communication with shippers and consignees.
- Understand and meet customer requirements while ensuring consistent operational execution and service levels.
- Maintain regular communication with customers to provide shipment updates, report delays, and advise on any additional costs.
- Review active jobs and related quotes daily to identify opportunities for generating additional revenue and pass-through charges, improving overall profitability.
- Maintain continuous communication with Move One offices to ensure all necessary documentation and shipment information is relayed accurately and promptly.
- Prepare and submit accurate daily reports to management.
- Update shipment status and costs in the Move One database daily, in accordance with established SOPs.
- Support any other duties or projects as assigned by the direct supervisor to meet evolving business needs.
- Work to minimize operational costs, optimize efficiency, and enhance overall profitability.

**Skills**:Work Requirement
- ⁠ ⁠Able to contribute effectively as part of a team
- ⁠ ⁠Maintain professional interactions with colleagues, customers, and suppliers
- ⁠ ⁠Work independently while ensuring coordination and communication with the broader team
- ⁠ ⁠Deliver high-quality work within deadlines, with or without direct supervision
- ⁠ ⁠Flexibility to work outside regular office hours as needed
- ⁠ ⁠Demonstrated ability to lead by example, earn respect, and build strong relationships with internal and external stakeholders
- ⁠ ⁠Excellent time management and multitasking abilities
- ⁠ ⁠Perform well under pressure in a fast-paced environment
- ⁠ ⁠Self-motivated to stay informed about industry trends and competitor activities
- ⁠ ⁠Use sound judgment and initiative to develop effective, practical solutions to operational challenges

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