Agile Coach

**The Impact**:
S&P Dow Jones Indices is seeking an Agile Coach to guide, inspire, and lead the organization through its Agile transformation. You will work closely with leaders and team members at all levels to ensure the execution certainty and integration of this critical initiative. You will help teams change their ways of working, maximizing their full potential to deliver value and progress against key business outcomes. You will help drive behavior change and work with Agile teams to track organizational metrics and manage business processes. You will support with training sessions and workshops to enable teams in agile methodology. You will embrace agility as a discipline and drive the agile maturation of each team and the organization as a change agent and agile leader.
You will report to the Head of Agile Coaching and work with a team of Agile Coaches that exemplifies agile mindset and provides hands-on experiences with cross-functional teams to engineer their best way of work. You will cultivate a high-performance culture of client centrism, disciplined execution, collaboration, innovation, and integrity. This is an exciting opportunity to be a part an iconic leading benchmark provider, bringing independent, transparent, innovative index solutions to the global investment community.

**Responsibilities**:
Vision & Values

Guide direction on vision, enable critical decision-making, help unblock escalated issues, and visibly champion effort of transformation management strategy

Help drive the agile strategy across the organization to the right levels of leadership and teams to ensure understanding of transformation objectives

Key player in successfully implementing and maturing agile while helping to drive organizational and cultural transformation changes

Be an ambassador for agile and a catalyst for continuous improvement - role models agile principles and behaviors

Agile Coaching Capability

Demonstrate an agile mindset in all interactions across coaching team and broader division

Mentor, coach, and help mature agile roles across teams

Coach, influence, and provide feedback to front line management including Team and Sub Chapter Lead

Work with teams across the organization to promote agile principles and build a culture of servant leadership through team coaching, workshops and 1:1 sessions

Provide agile consulting and support for cross-functional teams and projects with mínimal supervision

Provide 1:1 coaching for team members and facilitate problem solving workshops with support from more senior Agile coaches as needed

Influence and turn observation-based learnings into feedback and positive changes and actions

Demonstrate solid foundational relationship management and customer engagement skills through various project and experiences

Able to influence outcomes around process management

Mentor and support more junior team members in developing their agile coaching capability and solving team challenges
Agile Processes (Incl. Financial and Operations)

Continuously refine S&P DJI’s end-to-end processes to align with Agile principles and approaches to define team-level practices and ceremonies

Diagnose different situations and assess agile capability gaps between current and mature state

Help drive change and solutions with support from senior coaches as needed

Educate teams on problem solving skills in order to increase trust, collaboration and and self-sufficiency in the agile principles within teams

Role model agile process improvement techniques and behaviors

Support the implementation of metrics, dashboards, and OKR’s to optimize delivery and measure agility in terms of predictability, responsiveness, quality, productivity and customer and business value

Enable teams to realize their objectives and deliver on OKR’s in service to S&P DJI strategy

Participate in both internal and external Agile community to stay abreast of challenges, leading practices, and emerging trends

Look for new opportunities to deliver on continuous business improvement efforts.

Partner with Compliance, Legal and Index Governance to ensure agile coaching practice is aligned with the S&P DJI Governance framework and guardrails

Ensure consistent adoption of Agile collaboration tools and alignment across teams

Develop and deliver agile training and curriculum solutions to the Agile teams including facilitation of workshops, and training on a variety of agile topics (e.g., playbook, bootcamp materials)

**What we are looking for**:
**Qualifications**:
4+ years of work experience with experience in leading change preferred

Bachelor’s Degree or equivalent practical experience preferred.

Knowledge and experience working with or in Agile teams and understanding of practices

A depth and breadth of knowledge on how S&P Dow Jones Indices operates including impactful trends and future direction of the core index, asset, wealth, and capital market industries preferred

**Critical experiences**: