Agile Scrum Master

About the Job:

- We are looking for people who are passionate about Agile ways of working and want to spread Scrum framework across our teams and business processes. The Scrum Master will be a change agent that can work with people and teams to help them improve and deliver their best work. You will be responsible to setup Agile Squads working on SCRUM framework within one of our business units. You will work directly with the Squads to advise and oversee performance against Agile values, practices and ceremonies such as stand ups, sprint planning and retrospectives. Working with Product team, you will be a key player in managing the work of multiple Squads by maintaining the backlog, facilitating Agile ceremonies and making sure your Squads are practicing true Agile working practices. You will monitor the Squad's team performance and help identify continuous improvement opportunities to help the team work better and smarter. You will support the “new way of working” and Agile principles and practices at the Scrum meetings. You will also be highly skilled in communicating with diverse teams, quickly understanding group dynamics and not being afraid to raise issues and drive change to remove impediments from teams. You will be expected to take immediate ownership and lead the transformation and adoption towards Scrum methodology.

**Required Skills**:

- Total 7+ years’ relevant Agile experience (e.g. Scrum Master, Agile Coach / Mentor) in 1 or more organizations
- Agile Certifications, Scrum.org (PSM I + PSM II) or Scrum Alliance (Certified Scrum Master), or SAFe Scrum Master Certification required.
- Bachelor's degree in computer science, information technology, or a relevant field preferred
- Deep understanding of agile software delivery, the path to production and other operational aspects
- Deep knowledge of other Agile frameworks
- Extensive Experience with JIRA / Confluence or other software to manage agile programs
- Practical knowledge of various coaching tools in team management
- Good understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projects
- Exceptional communications and stakeholder management skills
- Experience as a Business Analyst is a plus.

**Responsibilities**:

- 1. Enable the organization’s new way of working o Modelling behaviours to support the organization’s transformation to a new way of working o Actively creating and maintaining the culture within the Squad based on the organization and Agile leadership behaviours o Embedding the “nervous system” of the new way of working (e.g., cross-functional collaboration, etc.) within your Squads
- 2. Work with squads to embed and reinforce Agile practices and behaviours o Work with senior leadership to facilitate and lead Agile ways of working within the squads Being primary person responsible for facilitating and leading the running of an Agile ceremonies such as sprint planning, stand ups, retrospectives and other Agile ceremonies across multiple Squads
- 3. Providing thought leadership and constructive feedback as a SME to team members to help drive Agile maturity, knowledge and effective communication.
- 4. Partner with your Product teams to manage and prioritize work through the backlog and manage other scrum artifacts o Reviewing and managing backlog items to ensure the latest work status is captured and updated as appropriate o Ensuring work is appropriately balanced across team members and that all work is captured within the backlog
- 5. Enable Squads to realize their mission and deliver on their KPIs
- o Driving members to anticipate and resolve potential blockers (e.g., resource constraints that prevent the Squad from doing its best work)
- o Ensuring that Squads and Tribes are interacting with dependent stakeholders effectively (e.g., with Senior Leadership, Module Leads and Product Managers)
- o Maintaining and updating squad process metrics and artifacts to ensure accurate and transparent communications to Product Owner and other stakeholders o Creating burn-down charts to measure squad output over time and track Squad output through dashboards and other reporting systems
- 6. Identify continuous improvement opportunities and best practices to progress the work of the squad
- o Engaging and partnering with Agile Coaches to help identify and deliver against training needs to support Agile practices
- o Observing and engaging with individual Squad members to identify opportunities to improve Agile performance and effectiveness