Customer - Client Relationship Executive
2 days ago
Min 4 years in Customer/ Client Management role
**Job Responsibilites:
- **
- **Implementing strategies to improve customer retention and loyalty.**:
- Analyzing customer data to identify trends, preferences, and areas for improvement.
- Coordinating with sales, marketing, and customer service teams to ensure a
- seamless customer experience.
- **Dealing with Overseas customers or Clients / Export Houses**:
- **Dealing with Production/ Factory Unit based out of Mumbai**:
- **Monitoring customer feedback and resolving any issues to enhance overall**:
- **satisfaction.**:
- **Should have working knowledge of MS OFFICE especially GOOGLE SHEET / EXCEL SHEET & MS WORD**:
- **Good command over English.**:
- Providing strong support to each dept and follow-up coordination with internal and external clients
**Job Types**: Full-time, Permanent
Pay: ₹28,000.00 - ₹34,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- Ready to attend interview on short notice & join 0-15 days?
**Experience**:
- Customer relationship management: 4 years (preferred)
- Customer retention: 2 years (preferred)
- Google sheet: 1 year (preferred)
- Excelsheet: 2 years (preferred)
**Language**:
- English (preferred)
Work Location: In person
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