Customer Care Executive

20 hours ago

Chennai, India One point one solutions Ltd Full time

_Greetings for the day, please find the introduction about 1point1 below along with the JD, we_
- are very pleased to be associated and wish to work together._

**Introduction about 1 Point 1 Solution**:
Headquartered in Navi Mumbai, 1Point1 is a Public Listed Company that helps businesses build better capabilities and enables them to achieve seamless growth. Ours is an ISO

9001:2015 & ISO/IES 27001:2013 organization with over 75 unique processes bringing valuable and enduring impacts.

Our team of IT experts and research analysts works for broad spectrum of industries. We bring business intelligence and technology expertise on a unified platform to catalyze enterprise transformation and improve customer experience.

As a business process management (BPM) company we offer technology, finance and analytical solutions to simplify, invigorate, and strengthen your operations.

**Job Description: Client - Go First Airlines/Chola MS/ SBI**

**Location**: Chennai

**Designation**: Customer Response Executive

**Process**: Voice process Inbound & Outbound

**Shift**: Any 9 Hrs. Rotational Shift (Between 07:00 AM to 11:00PM)

**Eligibility**: Fresher/ Experienced

**Qualification**:HSC/Any UG/Any PG

**Languages Known**: Hindi, English (mandatory), Telugu, Malayalam, Kanada

Should be fluent in **English, Hindi**, **Telugu, Malayalam, Kanada**

Relevant experience in customer service would be an added advantage.

**Roles & Responsibilities**:
1. Customer Service Executives are required to answer incoming calls from callers for various reasons
- answer inquiries, resolve complaints, requests and provide information.

2. Identifying and assessing customers’ needs to achieve satisfaction.

3. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

5. Keep records of customer interaction

**Job Types**: Full-time, Fresher

**Salary**: ₹144,000.00 - ₹210,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kovilambakkam, Chennai - 600117, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Technical support: 1 year (required)
- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

**Speak with the employer**
+91 8667076482

  • Customer Care

    4 weeks ago

    Chennai, India Insight Customer Call Solutions Ltd Full time

    Company: ICCS (TNCM) Job Type: Full-time Salary Package: - CTC: 13,300 - Take-home salary: 11,300 Shift Timings: - 10:00 AM to 6:00 PM - 2:00 PM to 10:00 PM (flexible shifts) Qualification: - Any degree (freshers welcome) Job Description: We are seeking immediate joiners for our CM Helpline process. As a Customer Support Executive, you will be responsible...

  • Customer Care Executive

    1 week ago

    Chennai, India Riemen solution Pvt Ltd Full time

    CUSTOMER CARE EXECUTIVE (Telugu) Greetings from Riemen Solution Pvt Ltd!!! We have huge openings for Customer Care Executive Roles and Responsibility: - Handle customers and vendor requests, external communication with them. - Assist customer on their enquiries over telephone. - Develops, justifies and successfully executes strategic operating plans. -...

  • Customer Care Executive

    4 days ago

    Chennai, Tamil Nadu, India emHealth Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionemHealth (Electronic and Mobile Health) aims to "Make Quality Healthcare affordable and easily accessible to a Common Man." emHealth is dedicated to leveraging technology to improve healthcare access and affordability, helping to bridge the gap between healthcare services and patients. The company is committed to providing innovative...

  • Customer Care Executive

    3 days ago

    Chennai, India RVS Global Education Full time

    **Customer Care Executive** **Chennai, Noida** - Experience- 2 - 3 Years- Salary- 1 Lac 75 Thousand To 2 Lac 50 Thousand P.A.- Industry- Front Office / Reception/Computer Operator/Assistant- Qualification- Other Bachelor Degree- Key SkillsCustomer Relationship Good Personality good English communication Sales Coordinator Customer Care **About...

  • Customer Care Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Lakshmi Boutique Full time ₹ 2,40,000 per year

    Company DescriptionLakshmi Boutique, based in Chennai, is a prominent online retailer specializing in traditional Indian attire and accessories. Renowned for its quality and craftsmanship, the boutique offers a diverse range of sarees, ethnic wear, and jewellery suitable for various occasions. Our collections include Kanchi Silk, Katan Silk, Vaira Oosi,...

  • Customer Care Executive

    4 weeks ago

    Chennai, India Galaxy Health Insurance Company Limited Full time

    Location: Chennai Role: Customer Care Executive Company Description Galaxy Health Insurance Company Limited, formerly known as Galaxy Health and Allied Insurance Company Limited, is an IRDAI-licensed standalone health insurer aiming to revolutionize the Indian insurance landscape. Following the acquisition of their IRDAI license in March 2024, Galaxy Health...

  • Customer Support Executive

    4 weeks ago

    Chennai, India Insight Customer Call Solutions Ltd Full time

    Job Fair Company Name ICCS TNEB Opening for VOICE PROCESS (INBOUND /Outbound CUSTOMER CARE) We need immediate joiners only Kotturpuram: Tamil Inbound Voice process-CM Helpline customer care ICCS BPO is hiring for 50 Customer care Executives in Chennai Day & late evening shift only (No night shift), 6 days working with 1 rotational week off Handle customer...

  • Customer Care Executive

    6 days ago

    Chennai, India Adiyogi Promoters Full time

    WANTED CUSTOMERS CARE EXECUTIVE GENDER: MALE,FEMALE QUALIFICATION: ANY DEGREE EXPERIENCE: 0 - 2 YEARS SALARY: 10000 - 12000 JOB TYPE: FULL TIME LOCATION: VALASARAVAKKAM **Salary**: ₹10,000.00 - ₹12,000.00 per month Schedule: - Day shift **Speak with the employer** +91 9342008932

  • Customer Care Executive

    4 weeks ago

    Chennai, India Auction Ghar Full time

    We are Hiring For Customer Support or Care ExecutiveLocation : ChetpetShift : Regular Customer Support Executive Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and...

  • Customer Care Executive

    4 weeks ago

    Chennai, India Seven Manpower Consultancy Full time

    We're hiring Customer Care ExecutiveExperience: 0-2 yrsProcess: Semi-voice processLocation: ChennaiSalary: Best in industry + IncentivesShift: Day shift Interested candidates reach out to: Shamili HR Required Candidate profile Freshers- Can apply Language – Good Communication in English with 1 regional language (Malayalam/Kannada)