Customer Service
3 days ago
**About us**:
Epicenter is a 24-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction and uses Innovative Technology & Data Driven approaches to create customer & human-centric solutions to Improve Revenue & Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them build agility, transform operations, and drive better business outcomes.
Job Description for a Customer Service Role - Sales
**Responsibilities**:
- Resolving customer complaints brought to your attention.
- Assess client needs and present suitable products, services and solutions.
- Build and maintain strong relationships with clients to ensure repeat business.
- Negotiate pricing and contracts to close sales deals.
- Coordinate with internal teams to deliver excellent service to clients.
- Analyze sales data and activity to identify areas for improvement
**Requirements**:
- HSC freshers / Graduate are welcome.
- Excellent communication skills.
- Must be comfortable working from the office.
- Immediate Joiner.
- **Females**are preferred only.
**Shift Timings**: 9 AM - 9 PM(any 9 hours shift), 6 days rotational shift with 1 rotational week off.
**Job Location**: Bhayander (West), Mumbai
**Job Type**: Full Time
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
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