Office Admin

2 weeks ago

Broadway Chennai Tamil Nadu, India Octosquare Business Full time

**About Us**

**Key Responsibilities**
- **Customer Service & Enquiries**:

- Follow up on customer questions and requests, ensuring timely responses and resolutions.
- **Order & Payment Management**:

- Track and follow up on pending orders, ensuring customer expectations are met.
- Manage and follow up on customer payments, including online transactions, cheques, and cash payments.
- **Order Fulfillment**:

- Manage the full order execution process from quotation to packing, invoicing, and shipment.
- Coordinate closely with the warehouse team to ensure accurate and timely order dispatches.
- **Back Office Duties**:

- Support general back-office functions, including filing, data entry, and office organization.
- Oversee the checking and verification of incoming consignments for accuracy and quality.
- **Warehouse & Inventory**:

- Conduct monthly stock audits of the warehouse to maintain accurate inventory records.
- Work with the warehouse team to track stock levels and manage any inventory discrepancies.

**Qualifications**
- Proven experience in office administration or a similar role within a wholesale or trade business.
- Strong organizational and multitasking skills with attention to detail.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and experience with order management systems.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.

**Benefits**
- Competitive salary
- Opportunity for growth and development within a dynamic company
- Supportive team environment

We'd love to hear from you if you’re ready to take on a vital role and help drive our success Please submit your resume and a cover letter outlining your relevant experience.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Office Administration: 1 year (required)
- total work: 2 years (preferred)

**Language**:

- Tamil (preferred)

Work Location: In person

Expected Start Date: 26/11/2024

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