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Eus (End User Support) - Bfsi Industry

3 weeks ago

Goregaon Mumbai Maharashtra, India AR TECHNOLOGY Full time

Profile - **EUS MANAGER**

Exp. - **12+yrs**

NP- **30 DAY MAX.**

Salary Budget - **up to 20 LPA**

Notice period - **up to 30 days**

Location - **Goregaon, Mumbai**

Working mode - **Work from office**

Interview Process - 1st round virtual; 2nd round F2F in Mumbai office

**Key Skills -**

1. Exp. of handling 2000+ user (Company strength)

2. From BSFI Domain only

3. Techno Management exp. (min. 10 yrs till date)

4. EUS Management

5. People Management

6. Exp. of handling team of 15-20 people

7. Asset Management Exp.
- Strong analytic and technical skills with problem solving attitude.
- Expert knowledge of technologies used for corporate users and ability to maintain them.
- Should have experience in managing large scale IT support operations for multiple / remote

locations
- Strong hands-on experience in troubleshooting laptop & network performance issues.
- Excellent communication and presentation skills, ability to work under pressure and handle VIP user support.
- Sound knowledge of Windows AD, O365 & Google user operations.
- Expert knowledge on MS office suite, file & print services and network configuration
- Should have good experience in ISP Coordination and Vendor management.
- Flexible to extend beyond work hours towards accomplishing assigned tasks.

**HR**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹40,000.00 - ₹150,000.00 per month

Shift:

- Day shift

Ability to commute/relocate:

- Goregaon, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Is your company strength is of 2000 users?

**Experience**:

- min. 10 yrs in End user support (required)
- 10 yrs of people management (required)
- team size of 10-15 people handling (required)
- 10 yrs in BFSI/ Banking domain (required)
- min.10 yrs of Techno Management (preferred)
- Asset Management (required)