Customer Care Executive
1 week ago
Job description:
Job description:
Location : Netaji Subhash Place (New Delhi)
Company Description
Role Description
We are seeking a skilled CRM Specialist with 1-4 years of experience to join our dynamic team. This is a full-time on-site role for a Customer Relationship Management Executive at Ruhe in New Delhi. The Executive will be responsible for managing customer relationships, ensuring customer satisfaction.
1.Attention to detail and a proactive approach to problem-solving. Experience with campaign management and customer segmentation.
3.Maintain a deep understanding of the company’s products and services to provide accurate information and solutions.
4.Ability to listen to customers and resolve issues efficiently while maintaining a calm and professional demeanor.
5.Strong time management and multitasking abilities to manage multiple inquiries at once.
6.Excellent verbal and written communication skills, with the ability to explain complex information in a clear and friendly manner.
**Qualifications**:
Analytical Skills and Customer Retention expertise
Strong Communication Skills
Customer Experience Enhancement capabilities
Excellent interpersonal skills
Ability to multitask and prioritize effectively
Previous experience in customer relationship management is a plus
Bachelor's degree in Business Administration or related field
Why Join Ruhe?
At Ruhe, we believe in innovation, growth, and empowering our team to deliver exceptional results. If you’re passionate about e-commerce and looking to make a significant impact, we’d love to hear from you
Schedule:
Fixed shift
Morning shift
Work Location: In person
Work Location: In person
Work Location: In person
Work Location: In person
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
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