Front Office Assistant
3 days ago
**Position: Guest Service Associate - Reception (Sr. GSA)**
**Location**: La Nature Hotels & Resorts, Sikar, Rajasthan
**Industry**: Hospitality / Front Office
**Experience Required**: 2-4 years in front office or guest handling roles
**Employment Type**: Full-Time
**Job Overview**:
**Key Responsibilities**:
- Handle guest arrivals, departures, and reservation processes efficiently
- Provide accurate information about rooms, services, and local attractions
- Address guest requests, feedback, and complaints with a courteous attitude
- Coordinate with housekeeping, F&B, and other departments for seamless service
- Maintain records, billing, and daily reports as per SOP
**Requirements**:
- Degree/Diploma in Hotel Management or related field
- 2-4 years of experience in front office or guest relations
- Excellent communication skills in English and Hindi
- Familiarity with PMS (Property Management Systems) preferred
- Pleasing personality, confident demeanor, and problem-solving mindset
**Why Join La Nature?**
Become part of Rajasthan’s leading eco-luxury retreat, where hospitality meets elegance. Enjoy a professional work environment, growth opportunities, and the chance to engage with guests from across India and abroad.
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹16,000.00 per month
**Benefits**:
- Flexible schedule
- Food provided
- Leave encashment
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person
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