Customer Care Executive

3 days ago


Teni, India KIDZA Full time

**Job Overview**
- **Customer Interaction**: Greeting customers, understanding their needs, and guiding them towards suitable products.
- **Sales and Upselling**: Promoting and selling products, potentially upselling or cross-selling complementary items.
- **Transaction Processing**: Handling cash and card payments accurately and efficiently.
- **Maintaining the Store**: Ensuring the sales area is well-stocked, clean, and visually appealing.
- **Customer Service**: Addressing inquiries, resolving complaints, and handling returns.
- **Product Knowledge**: Staying informed about product features, benefits, and pricing.
- **Achieving Targets**: Contributing to individual and store sales goals.
- **Inventory Management**: Participating in stock counts and inventory control procedures.
- **Promotional Activities: Staying** updated on promotions and participating in sales events.
- Greet and direct customers
- Provide accurate information (pricing and after-sales & services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
- **Skill’s**:

- Proven work experience as a Retail Sales Representative
- Understanding of the retail sales process
- Familiarity with consumer behaviour principles
- Knowledge of inventory stocking procedures
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships

**Benefits**:

- Yearly Bones
- Good Salary
- Good work environmental

**Languages**: Tamil & English

Pay: ₹15000 to 18000 - Per Month

**Experience**: 2 Year (Above)

**Schedule** Day shift.

**Job Location**: Theni, unjampatti

**Contact Details**:
**Phone**: 7639499944.

**Address**: Apollo pharmacy theni 2 - ground floor no.438, periyakulam main road, opp. holy redmeer convent hospital, kottai kalam, theni, unjampatti, Theni - 625531.

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person


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