Chief Information Officer

**About MostEdge** At MostEdge, we exist to **protect every penny and power every possibility**. As a technology and solutions partner to retailers across the country, we deliver AI-driven platforms that make every transaction smarter, every decision faster, and every store more profitable. Our technology spans POS, pricing, surveillance, loyalty, financials, and more—built with trust, intelligence, and growth at the core. **Our Vision: Build trusted, sustainable experiences. Accelerate commerce everywhere.** **Our Mission: Deliver trusted, profitable experiences by empowering retailers and partners to accelerate commerce sustainably.** **What we thrive for: Protect Every Penny. Power Every Possibility.** **Our Core Values** - **Lead with Purpose** - Help customers run better, smarter, stronger. - **Build Trust** - Be honest, clear, and dependable. - **Own the Outcome** - Take full responsibility. Start strong. Finish stronger. - **Win Together** - Share wins. Succeed as one. - **Keep It Simple** - Make work easier, faster, and clearer. **Role Summary** As CIO at MostEdge, you are the **architect of our digital backbone and the guardian of our customer promise**. You will lead enterprise IT strategy across infrastructure, security, cloud, and data—ensuring our operations are always resilient, compliant, and scalable. This role blends **deep technical expertise with strategic vision**, supporting a 24x7 nationwide platform that powers thousands of retail locations. You will ensure our systems think, respond, and grow—just like our stores. **Scope of Responsibility** **1. Infrastructure & Network** **Accountability**: Ensure stable and secure access to all systems across MostEdge’s remote and on-site teams. **Scope**: - Manage enterprise LAN/WAN, Wi-Fi, VPNs, routers, and firewalls - Support all end-user hardware and access devices - Ensure seamless remote support for customers and staff - **Outcomes**: - **2. Cybersecurity & Risk** **Accountability**: Protect customer data, enterprise systems, and platform integrity. **Scope**: - Oversee implementation of MFA, EDR, VPN encryption, and intrusion detection - Ensure full compliance with SOC2, PCI, and customer-specific requirements - Lead all incident response, penetration testing, and access control reviews - **Outcomes**: - Zero material security breaches annually* 100% compliance on IT security audits* All incidents responded to within SLA and post-mortem completed within 5 days - **3. Software Systems & App Delivery** **Accountability**: Enable flawless performance of internal and customer-facing systems. **Scope**: - Manage SaaS platforms, CRM, ERP, and proprietary MostEdge tools - Integrate operational systems across departments and customers - Monitor and resolve issues across production environments - **Outcomes**: - >95% user satisfaction across internal and customer software tools* Zero critical bugs during quarterly release windows* Application uptime exceeds 99.95% - **4. Cloud & Data Architecture** **Accountability**: Scale MostEdge cloud platforms and ensure secure, fast access to data. **Scope**: - Architect and maintain AWS, GCP, or Azure infrastructure - Manage structured and unstructured databases (SQL, NoSQL) - Implement high-availability backups and disaster recovery - **Outcomes**: - 90% retention and engagement score in IT organization - **Qualifications** **Required** - 10+ years of IT leadership experience, with 5+ in a senior/executive capacity - Deep understanding of network, security, databases, and cloud platforms - Proven ability to scale secure IT systems across multi-location and remote teams - Demonstrated success in aligning IT strategy with business outcomes **Preferred** - Master’s in IT, Computer Science, or equivalent - Certifications: CISSP, CISM, AWS/Azure, CCNP, PMP - Experience in high-growth SaaS, retail, or regulated environments **Success at MostEdge Looks Like**: - You build trust—through reliable infrastructure and transparent leadership - You own the outcome—by solving root causes and delivering lasting solutions - You lead with purpose—ensuring technology empowers smarter decisions - You win together—collaborating with cross-functional teams nationwide - You keep it simple—scaling with clarity, speed, and efficiency **Why Join MostEdge?** Be part of a mission to **redefine retail through AI and human insight**. With customers nationwide in USA and a fast-scaling national platf