Reservation Executive

1 week ago

New Delhi, India EllBee Hospitality Worldwide Pvt. Ltd Full time

Reservation Executive - The core responsibility is to make guests feel welcome and assist them through a hassle-free reservation process.

*
Handling and managing reservations process through various communication platforms
- Ensuring all information about reservations are appropriately taken and entered into the system
- Help maximise room sales by upselling to a higher category
- Maintain and update all room reservation transactions, room availabilities
- Handle group bookings
- Check arrival list for next day arrival bookings
- Updating bookings as No Shows at platforms with pay at hotel bookings
- Work closely with Front Office
- Provide support to guests regarding their booking queries
- Respond to guest reviews
- Consistently offer exceptional, friendly, engaging and quality services to guests
- Maximise the sales and room occupancy rates
- Perform any other duties as assigned by management

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Requirements*
- Holds a Graduate/Hotel Management Degree
- 3-4 Years of experience in a similar field is required
- Strong interpersonal and problem-solving abilities
- Fluency in English
- Computer Skills

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Benefits*
Opportunity to develop your talent and grow beyond your experiences.

Be part of a Dynamic, Young & Enthusiastic Team.

Graduate

**Salary**: ₹20,000.00 per month

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