Sales Support Executive

3 days ago


Kolkata West Bengal, India 7eventzz.com Full time

**Key Responsibilities**:

- Assist clients in choosing suitable decoration packages based on their requirements.
- Maintain and update customer records, follow-up trackers, and order details in CRM.
- Coordinate with the operations and decoration team to ensure timely service delivery.
- Follow up with leads and send quotations or package options to clients.
- Address customer concerns and ensure a seamless pre-sales experience.
- Collaborate with the sales and marketing team to improve customer communication strategies.

**Required Skills**:

- Excellent communication skills in English and Hindi
- Strong interpersonal and customer service skills
- Ability to multitask and prioritize under pressure
- Basic understanding of sales and customer relationship management
- Knowledge of MS Excel, Google Sheets, and CRM tools is a plus

**Preferred Qualifications**:

- Graduate in any stream; MBA preferred
- Prior experience in sales support, customer service, or admin roles is an advantage
- Passionate about events, decorations, and client interactions

**What You’ll Gain**:

- Opportunity to work in a fast-growing events startup
- Exposure to real-time sales operations and customer behavior
- Growth path toward client management or core sales roles

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Paid time off

Compensation Package:

- Performance bonus

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (preferred)
- Hindi (required)

Work Location: In person

**Speak with the employer**
+91 7278586820


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