Product Designer

**Product Designer**

**Why Reelo ?**

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:
**1. Getting people to make their first purchase.**

**2. Getting those people to come back and buy again (and again and again).**

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continuously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

**About the opportunity**

We’re looking for a creative and passionate Product Designer to join our core team at Reelo. We believe that beautiful and empathetic UX can be the difference between a product flying or dying. You will be working on challenging problems in a results-focused work environment for a global SaaS product and an emerging brand. You will be responsible for the design of core product flows and interactions, prototyping, and asset creation.

With the aim to empower millions of restaurant & retailers to grow & succeed, your work will have a significant impact from day one. This is a highly cross-functional role that requires a close partnership with engineering, customer success & marketing teams. You'll have the opportunity to build this grounds-up and lead the Product Design function.

**What will you do?**
- One of the most high-impact design decisions we took when we started up was to be ‘delight-led’.
- Working with cross-functional teams (engineers, product manager, marketers, customer success, fellow designers) to drive design vision and strategy that meets the needs of our users.
- Understand customer needs and product priorities, and transform that understanding into user-centered design concepts, products, interfaces and experiences for mobile and web.
- Develop, manage and evolve a product design system.
- Visualize large data sets for storytelling and explanation.
- Use data analytics, consumer insights and research data to inform design decisions
- Design systems and high-quality experiences that translates complexity into simplicity and creates simple, elegant experiences that feel ‘magical’
- Constantly see the big picture while keeping a keen eye on details

**What you need?**
- Min 3+ years of design experience
- Proficiency with the latest tools to build design and a strong desire to learn new ones. Figma expertise is preferred.
- Experience building products for web and mobile
- A sharp eye for details and a pulse on current trends in the design space
- Strong communication skills - able to effectively organise and communicate your thoughts to teammates and across the organisation
- Passion for talking to the customers to understand their problems, perspective, mental models, pain-points and aspirations.
- Experience working and collaborating with diverse teams in a dynamic, rapid-growth environment.
- Comfort with an iterative design process that includes giving, accepting and acting on feedback.
- A portfolio showing your high-quality, thoughtful UI and UX work
- Someone with a good sense of humor
- You’re entrepreneurial; you don’t need direction; you're self-driven, energetic, enthusiastic, adaptable and a team player.

If you don't think you meet all the criteria above but still are interested in the opportunity, please apply It's impossible for one person to check every box, and we're looking for someone who is willing to grow with us create impactful work