Customer Support Executive

6 days ago

Ahmedabad Gujarat, India Appitsimple Infotek Pvt. Ltd Full time

**About Appitsimple Infotek**

Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo - a virtual phone system, and SoftwareSuggest - a software recommendation platform.

We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently striving to develop IT solutions that significantly benefit businesses. Moreover, our commitment lies in fostering an employee-friendly and rewarding workplace, ensuring both professional and personal growth for our employees.

**About CallHippo**

CallHippo is a futuristic virtual phone system that revolutionizes communication for businesses of all scales and sizes. Established with the aim of enhancing customer communications and boosting team collaboration, it offers an array of 50+ advanced features. The company has a strong global presence, with footprints in 80+ countries.

**Experience
- 0.6-2 years**

**The Job Description for Customer Support Executive:

- **

1)Work on chats and Tickets

2)Maintain a mean response time of less than 1 minute since it is live chat support

3)Chat Quality score should not be less than 4/5

4)Close maximum support tickets in a month

5)Resolve queries with utmost efficiency to facilitate customer retention.

**Requirements**:
1)Experience in Tech Support

2)Experience with troubleshooting

Perks of Working with Us
- 5-day Workweek
- Unlimited Paid Leave Policy
- Uncapped Performance-Based Incentives
- Reward & Recognition Programs
- Annual Company Retreats
- Employee Referral Rewards

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus

Work Location: In person

  • Customer Support Executive

    9 hours ago

    Ahmedabad, Gujarat, India SRI BALAJI MAXMAIL PVT LTD Full time

    Customer Support Executive Job Description We are looking for a qualified Customer Support Executive to display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring with the team and mediating with customers. An outstanding customer support executive should possess a proven...

  • Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...

  • Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Flexbinzone Full time

    Job Title: Customer Support Executive Location: Ahmedabad, Gujarat Educational Qualification: Graduate in any stream Experience: 6 months to 2 years in BPO Role: Customer Support Executive **Salary**: up to 3.60 LPA + Incentive **Job Description**: As a Customer Support Executive, you will be responsible for handling inquiries and providing support to...

  • Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Lets Talk Business Pvt. Ltd. Full time

    **Job Title**: Order Management Executive / Customer Support Executive **Experience Required**: 6 months to 1 year **Key Responsibilities**: - Manage and process customer orders efficiently. - Provide exceptional support to customers, addressing queries and resolving issues. - Ensure timely coordination with relevant teams for seamless order...

  • Customer Support Executive

    4 days ago

    Ahmedabad, Gujarat, India Shark CyberTech Full time

    We are currently seeking a dedicated and experienced Customer Support Executive to join our team and assist our valued customers. **Experience**: 1-2 Years **Roles and Responsibilities**: - Assist customers with product/service-related issues, troubleshooting, and problem resolution. - Address customer complaints and concerns promptly and...

  • Customer Support Executive

    9 hours ago

    Ahmedabad, Gujarat, India Hashtechy Full time

    Greetings from **Currently**! We are urgently seeking a **Customer Support Executive (Intern)** to join our dynamic team in the Social Media Industry at Ahmedabad. **Experience Level**: Intern As a **Customer Support Intern**, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction....

  • Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India Just Dogs Spalons Pvt Ltd Full time

    JOB DESCRIPTION - CUSTOMER SUPPORT EXECUTIVE Key Responsibilities: 1. Inbound Customer Support: - Address customer concerns, resolve issues, and escalate complex cases to the appropriate team if needed. - Maintain a high level of product knowledge to offer effective support. 2. Outbound Sales Calls: - Proactively reach out to potential customers to...

  • Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Gamesys11 Full time

    **About Gamesys11**: Gamesys11 is an innovative fantasy sports platform tailored for the Indian market. As a rapidly expanding startup, we are dedicated to providing sports enthusiasts with thrilling and engaging fantasy gaming experiences. **Responsibilities**: - Address customer inquiries, concerns, and technical issues promptly and professionally. -...

  • Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India Gamesys11 Full time

    **About Gamesys11**: Gamesys11 is an innovative fantasy sports platform tailored for the Indian market. As a rapidly expanding startup, we are dedicated to providing sports enthusiasts with thrilling and engaging fantasy gaming experiences. **Responsibilities**: - Address customer inquiries, concerns, and technical issues promptly and professionally. -...

  • Customer Support Executive

    2 days ago

    Ahmedabad, Gujarat, India Triedge Solutions Full time

    **Position**: Customer Support Executive **job Role & Job Location**: - **Responsibility & Qualification**: - Utilize the transportation company’s portal to generate competitive quotes based on the customer requirements. - Understand the pricing structures, shipping options, and additional fees or charges to the customer. - Fresher only. - Strong...