Csr (Customer Service Representative)

2 weeks ago


Jalandhar Punjab, India MANN AND ARORA Full time

Job Description:

- Key Responsibilities:

- Track and resolve customer issues while keeping clients informed of progress
- Maintain accurate records of client interactions, updates, and resolutions Collaborate with internal departments to gather information and ensure client satisfaction
- Proactively follow up with clients to ensure their needs are met and expectations are managed
- Escalate unresolved issues to the appropriate teams and monitor until resolution Identify common issues and suggest improvements in processes

**Requirements**:

- Fluency in English is a must.

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹15,000.00 per month

Schedule:

- Day shift

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 9041522716



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