Collection Officer

4 days ago

Andhra Tharhi, India NCRI PAKISTAN PVT. LTD. Full time

Bilingual (English & Hindi)

(Talago, Tamil, Malyalam is a plus)
- 1-2 years of prior Collection experience in Indian Market.
- Willing to relocate to Sharjah.
- Fulltime onsite job.
- Attention to detail.

Communicate with customers for all outstanding amounts
- Establish a solid professional relationship with customers and educate them on best practices
- Negotiate the best payment arrangement to help resolve customers’ bills
- Maintains a high level of professionalism
- A credit check will be required.

What You’ll Be Doing:

- Contact past due customers by phone, request payment & negotiate appropriate payment arrangements, Send correspondence to delinquent/collection customers
- Update customer account information with e.g. commitments to pay, amounts & dates, collection call updates. Document call activity details
- Handle objections & excuses
- Perform to regulatory standards and best practice on collections
- Achieve individual collection targets, to meet Department and Company goals

What You Bring:

- 2+ years of experience in collections
- Excellent oral and written communication skills for consistent collection calls
- Good math skills with the ability to perform basic calculations quickly
- Ability to pass a background and credit check
- Strong organizational and time management skills
- Strong understanding of Microsoft Excel and Outlook
- Ability to adapt in a fast-paced environment

**Salary**: ₹200,000.00 - ₹250,000.00 per month

Ability to commute/relocate:

- Bombay, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

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