Front Office Executive

1 day ago

Visakhapatnam Andhra Pradesh, India MOHAN PHARMACY Full time

**Job Title**: Front Office Executive

As a Front Office Executive in our pharmacy and doctor's chambers, you will be the first point of contact for patients and visitors. Your role is essential in ensuring a positive and efficient experience for all who interact with our facilities.

**Key Responsibilities**:

- Warmly greet and assist patients, visitors, and clients.
- Handle phone calls, inquiries, and appointment scheduling.
- Maintain a tidy and organized front desk area.
- Collect and update patient information accurately.
- Manage patient records and appointment bookings.
- Assist in coordinating patient flow and managing waiting areas.
- Collaborate with the administrative and medical staff to ensure seamless operations.
- Provide information about services, fees, and insurance coverage.
- Handle billing and payment processing when necessary.
- Uphold patient confidentiality and data security.

**Qualifications**:

- Strong interpersonal and communication skills.
- Proficiency in computer systems and office software.
- Excellent organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Previous experience in a similar role is an advantage.
- Knowledge of medical terminology and practices is a plus.

Pay: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Rotational shift

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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