
Customer Support Executive
3 days ago
**Key Responsibilities**:
- Resolve customer complaints and issues efficiently with a positive attitude.
- Coordinate with internal departments (logistics, quality, service center, etc.) to ensure timely resolution.
- Track and manage product replacements, refunds, and warranty-related cases.
- Maintain accurate records of customer interactions in the CRM system.
- Collect customer feedback and escalate recurring issues to improve service quality.
- Contribute to knowledge base and FAQs by documenting common issues and solutions.
- Represent Hammer’s tone of voice—friendly, solution-focused, and professional.
**Requirements**:
- 1-3 years of experience in a customer service/support role, preferably in a D2C or consumer electronics brand.
- Open for freshers too with Excellent Communication skills.
- Ability to handle pressure and manage multiple customer tickets efficiently.
- Knowledge of CRM tools like Freshdesk, Zendesk, or similar is a plus.
- Problem-solving mindset and a customer-first approach.
- Flexibility to work in rotational shifts, including weekends if required.
Pay: ₹10,014.93 - ₹15,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
-
Customer Support Representative
1 week ago
Panipat, India SAVVI SALES AND SERVICE PVT.LTD. Full time**Job Title**:Customer Support Services **( Only Female )** **Location**:Samalkha (Panipat) **Qualification**:MBA **Years of Experience**:Minimum 1.5 Year - 2 year **Salary Package**: 3.5 LPA & Negotiable **Roles and Responsiblity** - Managing and solving all the operational hustles of the category. - Maintain the database using your organizational skills to...
-
Customer Service Representative
2 weeks ago
Panipat, Haryana, India Hammer Lifestyle Full time ₹ 1,20,000 - ₹ 1,80,000 per yearA Customer Support Associate plays a crucial role in ensuring customer satisfaction by addressing inquiries, resolving complaints, and maintaining a positive brand experience.1. Customer Interaction & Issue ResolutionHandle incoming customer queries via calls, emails, chats, and social media.Provide prompt and accurate responses to inquiries about products,...
-
Customer Care Executive
1 week ago
Panipat, India Himaira Global Private Limited Full timeThe applicant will be trusted with the following responsibilities: **Responsibilities**: Solving customer queries and maintain good customer relations. Handling customer communication at various channels like calls, E-mail, Instagram, Facebook. Create tickets where required for customer queries resolutions. Extensively following up with courier partners...
-
Sales Executive
2 weeks ago
Panipat, India The Royal venetian Full timeA **Sales Executive** plays a crucial role in driving a company's revenue by selling products or services to customers. Their primary goal is to convert leads into customers, build strong relationships, and meet or exceed sales targets. Key Roles of a Sales Executive: - **Lead Generation & Prospecting**: - Identify potential clients through research,...
-
Mis Executive
2 weeks ago
Panipat, India ANTIK Full timeJob Title: MIS Executive Location: Panipat **Job Type**: Full-Time Company: Antik About Us: Antik is dedicated to maintaining seamless factory operations and enhancing productivity through effective data management and reporting. We are seeking a skilled and proactive MIS Executive to join our team and contribute to our continuous growth. **Job...
-
Customer Relationship Executive
2 weeks ago
Panipat, India SUN STELLAR Full time**Job Description: - ** **Job Profile**: CRM / CRE **Location**: Panipat **Qualification**: Graduation **Years Of Experience**: 3 Years **Gender**: Female **Salary Package**: 2.4LPA - 3LPA **Skills: - ** - Technical skills - Client-facing - Time management - Communication Skills - English & Hindi - Customer service **Roles & Responsibilities: -...
-
E-commerce Executive
5 days ago
Panipat, India Hammer Lifestyle Full time**Position Overview**: The E-commerce Operations Executive is responsible for managing the day-to-day operations of the online store, ensuring seamless order processing, inventory management, and customer satisfaction. This role demands a proactive, detail-oriented individual with strong analytical and organizational skills to support the growth and...
-
Csa (Customer Service Associate)
1 week ago
Panipat, India Manomay Eateries Pvt Ltd Full time**Job Title** : Customer Support Assosciate **Qualification**: 10th+2 **Experience** : Fresher **Responsibilities**: - Serves customers by helping them select products. - Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’...
-
Sales Executive
2 weeks ago
Panipat, Haryana, India THE LITTLE GENIUS (LG) Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany DescriptionAt Little Genius, we believe that education is not just about books—it's about building a brighter future, one student at a time. We are a pioneering educational publication company focused exclusively on delivering high-quality, curriculum-aligned learning resources for K–12 schools across India and beyond. Little Genius combines...
-
Sales Executive
2 days ago
Panipat, India IBRLive Full timeIBRLIVE is seeking a dynamic and enthusiastic candidate to join our team as a Sales Executive. The ideal candidate will be responsible to bring new clients and maintain them. He will play a critical role in bringing new business and ensuring customer satisfaction. Responsibilities Meet and exceed sales targets Successfully create business from new and...