Abcam -cx - Service Cloud

Key Responsibilities: Implementation & Configuration:Lead end-to-end implementation of Oracle Service Cloud (Fusion Service).Configure service request flows, knowledge management, digital customer service, and agent workspaces.Set up service categories, queues, SLAs, and escalation rules.Customize workflows using Visual Builder Studio and Groovy...

**Key Responsibilities**:Sales Cloud Implementation & Support**: - Assist in configuring sales territories, lead and opportunity management, and forecasting tools. - Support setup of customer data models including accounts, contacts, and relationships. - Help with integration of Sales Cloud with other CX modules and ERP systems. - Participate in testing,...

Key Responsibilities: Sales Cloud Implementation & Support:Assist in configuring sales territories, lead and opportunity management, and forecasting tools.Support setup of customer data models including accounts, contacts, and relationships.Help with integration of Sales Cloud with other CX modules and ERP systems.Participate in testing, UAT, and go-live...

As a Senior Oracle Integration Cloud Developer, you will be responsible for designing, developing, and deploying integration solutions using Oracle Integration Cloud (OIC). You will work closely with cross-functional teams to connect Oracle Cloud Applications (ERP, HCM, CX) with on-premises and third-party systems.Proven hands-on experience with Oracle...

Key Responsibilities:Administer Oracle SaaS applications including ERP Cloud, HCM Cloud, CX, and others.Manage environment lifecycles, quarterly patches, and release schedules.Handle user provisioning, role assignments, and access reviews.Monitor application health, usage, and integration endpoints.Coordinate with Oracle Support (SRs) for issue resolution...

Job Description Oracle Customer Success Services As a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the...

Client Introduction: In this role, you will have the opportunity to work closely with one of our esteemed clients. This client is a global leader in the IT Industry, known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects. Experience on SaaS applications – Oracle CX Sales and service...

Looking for a Freelance Oracle CX Developer to join a team of rockstar developers. The candidate should have a minimum of 5+ yrs. of experience. There are multiple openings. If you're looking for freelance/ part time opportunity (along with your day job) & a chance to work with the top 0.1% of developers in the industry, this one is for you! You will report...

**Key Responsibilities**:Implementation & Configuration**: - Lead the setup and configuration of Oracle Eloqua instances. - Design and implement marketing automation workflows, campaigns, and lead scoring models. - Customize Eloqua to support specific business processes and marketing strategies. - Configure Custom Data Objects (CDOs), segmentation, and data...

We are a leading Customer Experience (CX) solutions provider, specializing in delivering world-class cloud contact center implementations and managed services. Our team builds intelligent, scalable, and reliable CX workflows for global enterprises using platforms like NICE CXone and Zoom Contact Center.We are expanding our professional services team and...