Abcam -CX - Service Cloud

**Key Responsibilities**:Implementation & Configuration**: - Lead end-to-end implementation of Oracle Service Cloud (Fusion Service). - Configure service request flows, knowledge management, digital customer service, and agent workspaces. - Set up service categories, queues, SLAs, and escalation rules. - Customize workflows using Visual Builder Studio and...

**Key Responsibilities**:Sales Cloud Implementation & Support**: - Assist in configuring sales territories, lead and opportunity management, and forecasting tools. - Support setup of customer data models including accounts, contacts, and relationships. - Help with integration of Sales Cloud with other CX modules and ERP systems. - Participate in testing,...

Key Responsibilities: Sales Cloud Implementation & Support:Assist in configuring sales territories, lead and opportunity management, and forecasting tools.Support setup of customer data models including accounts, contacts, and relationships.Help with integration of Sales Cloud with other CX modules and ERP systems.Participate in testing, UAT, and go-live...

DescriptionOracle Global Services Center (Oracle GSC) is a fast-growing Cloud based consulting team focused on our customer's rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative "Optimum Shore" approach helps our clients implement, maintain, and integrate their Oracle CX Cloud Applications and Technology environments while...

Job Title: Oracle CX Cloud Consultant  Location: Gurgaon or Remote  Job Type: Full-time  Experience: 3–8years  Industry: Information Technology & Services  Virtuos Digital Limited  Website:   Virtuos is seeking an experienced Oracle CX Cloud Consultant to join our high-impact consulting team. In this role, you will work on transformative SaaS and...

Job Title: Oracle CX Cloud Consultant  Location: Gurgaon or Remote  Job Type: Full-time  Experience: 3–8years  Industry: Information Technology & Services  Company: Virtuos Digital Limited  Website: Position Overview: Virtuos is seeking an experienced Oracle CX Cloud Consultant to join our high-impact consulting team. In this role, you will work on...

Job Title: Oracle CX Cloud Consultant Location: Gurgaon or Remote Job Type: Full-time Experience: 3–8years Industry: Information Technology & Services Company: Virtuos Digital Limited Website: www.virtuos.com Position Overview: Virtuos is seeking an experienced Oracle CX Cloud Consultant to join our high-impact consulting team. In this role, you will work...

Job Title: Oracle CX Cloud Consultant Location: Gurgaon or Remote Job Type: Full-time Experience: 3–8years Industry: Information Technology & Services Company: Virtuos Digital Limited Website: www.virtuos.com Position Overview: Virtuos is seeking an experienced Oracle CX Cloud Consultant to join our high-impact consulting team. In this role, you...

As a Senior Oracle Integration Cloud Developer, you will be responsible for designing, developing, and deploying integration solutions using Oracle Integration Cloud (OIC). You will work closely with cross-functional teams to connect Oracle Cloud Applications (ERP, HCM, CX) with on-premises and third-party systems.Proven hands-on experience with Oracle...

Key Responsibilities:Administer Oracle SaaS applications including ERP Cloud, HCM Cloud, CX, and others.Manage environment lifecycles, quarterly patches, and release schedules.Handle user provisioning, role assignments, and access reviews.Monitor application health, usage, and integration endpoints.Coordinate with Oracle Support (SRs) for issue resolution...