Soft Skills Trainer
5 days ago
**Job Description**:
Overview:
Job Location: Mumbai, Raipur
Key Responsibilities:
- Recruitment and Selection:
- Training Program Development:
- Design comprehensive training programs tailored to the specific requirements of each entry-level role, focusing on soft skills development.
- Training Delivery:
- Utilize a variety of instructional techniques and multimedia resources to ensure effective learning outcomes.
- Industry Readiness:
- Performance Evaluation:
- Collaborate with hiring managers to define key performance indicators (KPIs) for each entry-level role and develop assessment criteria.
- Continuous Improvement:
- Stay updated on industry trends, best practices, and emerging technologies related to soft skills training and recruitment.
- Implement enhancements and refinements to optimize the effectiveness and efficiency of the training program.
Qualifications:
- Bachelor's degree in Human Resources, Psychology, Business Administration, or related field. Master's degree preferred.
- Proven experience in recruitment, preferably in a high-volume hiring environment.
- Demonstrated expertise in designing and delivering soft skills training programs, preferably in the context of sales and customer service roles.
- Strong understanding of adult learning principles and instructional design methodologies.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work effectively in a fast-paced, dynamic environment and adapt to changing priorities.
- Certification in training and development (e.g., CPTD, CPLP) is a plus.
- Familiarity with sales methodologies and CRM systems is desirable.
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