Customer Service Representative

4 days ago

Noida, India Emrold Management Services Pvt. Ltd. Full time

Profile - Customer Support Executive **( Male Person)**

Location - Noida, **Sector - 80**

Qualification - **Graduate**

Saalry
- **15,000- 18,000/ + Incentive**

Experience - **1 - 3 years**

** Roles & Responsibilities: -**
- Inbound Calling Process.
- Maintaining empathetic and professional front with the customers
- Helping customers for creating a pickups and conversion.
- Acknowledging customer complaints
- Solving customer complaints
- Open to accept feedback on customer service efficiency process
- Ensuring complete customer satisfaction
- Providing professional customer service experience
- Keeping records of customer communication, complaints, transaction and more
- Probe and resolve the complaints and problems of the customer.
- Maintain records of correspondence.
- Learn and update with the changes and advancement in the services or products of the organization.

**Contact for more information - 8182836411**

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Life insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 8182836411
- Health insurance

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