Client Support Executive

1 week ago

Rajkot Gujarat, India factoHR - Version systems Pvt. Ltd. Full time

**Job Title**: Client Support Executive

**Location**: Rajkot (onsite)

**Experience**: 0 to 3 years

**Job Type**: Full Time

**Job Summary**:
**Key Responsibilities**:

- Assist with on-boarding new clients onto our HRMS (Human Resource Management System)software
- Gather client requirements and help with configuration and setup
- Support user training and help clients understand how to use the software
- Work with different teams to resolve client queries and issues
- Maintain records and documentation for each client project
- Communicate clearly with clients and internal teams to ensure smooth implementation
- Help hand over projects to the support team once implementation is complete
- Build strong client relationships through helpful and timely service

**Skills Required**:

- Basic knowledge of MS Excel
- Interest in learning payroll, HR systems, and compliance.
- Ability to understand and solve client problems.
- Teamwork and coordination skills.
- Organized, detail-oriented approach to work. Qualifications:

- Bachelor’s degree in Commerce, Business, IT, or similar fields
- Postgraduate in HR or MBA is a bonus, but not Mandatory

**Who Can Apply**:

- Freshers with strong learning ability and interest in HR tech
- Up to 3 years of experience in implementation, payroll, or client support
- Bonus if you’ve worked with HRMS software or SaaS tools before

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Ability to commute/relocate:

- Rajkot, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

**Location**:

- Rajkot, Gujarat (required)

Work Location: In person

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