Receptionist/administrator
4 days ago
Front Desk Duties
- **Welcoming visitors** with a warm and professional attitude
- **Handling incoming calls** and directing them to the correct department or person
- **Managing appointments** and showroom visit schedules
- **Keeping a visitor logbook** or digital check-in system
Administrative Support
- **Maintaining records** of inquiries, leads, and appointments
- **Coordinating with sales or design teams** to ensure smooth customer experiences
- **Managing brochures, catalogs, and promotional materials** at the reception area
- **Processing basic documentation** or assisting with customer forms and feedback
- **Assisting** the General Manager with overall showroom operations.
Customer Service
- **Providing information about products and services** available in the showroom
- **Listening to customer concerns** and connecting them with the right personnel
- **Handling complaints or issues professionally** and escalating when needed
Tech & Data Tasks
- **Handling billing or invoice inquiries** in coordination with accounts team
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
- English and Malayalam (preferred)
**Location**:
- Tripunithura, Kochi, Kerala (required)
Work Location: In person
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