Receptionist/administrator

2 weeks ago


Tripunithura Kochi Kerala, India Wisma Home Solutions(Br. National Timbers) Full time

Front Desk Duties
- **Welcoming visitors** with a warm and professional attitude
- **Handling incoming calls** and directing them to the correct department or person
- **Managing appointments** and showroom visit schedules
- **Keeping a visitor logbook** or digital check-in system

Administrative Support
- **Maintaining records** of inquiries, leads, and appointments
- **Coordinating with sales or design teams** to ensure smooth customer experiences
- **Managing brochures, catalogs, and promotional materials** at the reception area
- **Processing basic documentation** or assisting with customer forms and feedback
- **Assisting** the General Manager with overall showroom operations.

Customer Service
- **Providing information about products and services** available in the showroom
- **Listening to customer concerns** and connecting them with the right personnel
- **Handling complaints or issues professionally** and escalating when needed

Tech & Data Tasks
- **Handling billing or invoice inquiries** in coordination with accounts team

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)
- English and Malayalam (preferred)

**Location**:

- Tripunithura, Kochi, Kerala (required)

Work Location: In person



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