Executive

2 days ago

Thane, India Tata AIA Life Full time

**Position Title
Executive - Claims Admin

**Department
Claims

**Level / Band
201/Executive

**Role Summary**:

- Responsible for managing the Claims administration process.
- Daily liaising with internal stakeholders’ i.e. Finance department, Branches, underwriting Policy servicing and IT departments.
- Preparation of MIS / reports and publishing the same to senior management.
- Supervision of the Outsource staff.

**B Organizational Relationships**

**Reports to
Asst. Manager - Claims

**Supervises
Individual Contributor

**C Job Dimensions**

**Geographic Area Covered
PAN -India

**Stakeholders Internal
Assessment Team, Underwriting team, Zonal Team, MIS,IT, Finance team, POS team

**External
Policyholders, claimants

**D Key Result Areas**
- Ensuring that the claim reserves and vouchers (related to claim payouts) are prepared and sent to Finance as per SLA.
- Reconciliation of payouts with Finance.
- All internal and Regulatory MIS’s to be sent as per the agreed timelines.
- Data accuracy in terms of preparation of reserves, vouchers and MIS’s.
- Claims Record management
- Ensuring Claims decision letters are prepared and dispatched to the claimant as per the agreed SLA.

**E Skills Required**

**Technical
- Knowledge in MS Excel, Access and MS Word
- Good Communication skills - Verbal & Written
- Knowledge of Industry practice
- Good Typing Speed
- Presentation skills

**Behavioral
**Essential
**Desired
**Interpersonal skills
**Communication skills
**Creative thinking skills
**Supervising/Leadership skills
**Teamwork Skills
**Influencing skills
**Relationship Building skills
**Decision making skills
**F Incumbent Characteristics
**Essential
**Desired
**Qualification
Graduate

MBA

**Experience
1 year

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