Customer Support Executive

1 week ago


Thaltej Ahmedabad Gujarat, India Healppy Full time

We are looking for a friendly, detail-oriented, and customer-focused **Customer Support Executive** to join our support team.

**Key Responsibilities**:

- Handle complaints, provide appropriate solutions, and follow up to ensure resolution.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Record customer interactions, process accounts, and file documents accurately.
- Work closely with other departments to resolve complex customer issues.
- Good to have in e-commerce/ e-pharmacy

**Requirements**:

- **Education**: Graduate in any discipline.
- **Experience**: Freshers (0-1 year)
- **Languages**: Hindi, English, Gujarati.
- Excellent communication and interpersonal skills.
- Basic computer skills (MS Office, CRM software knowledge is a plus).
- Patience, empathy, and the ability to handle stress in a fast-paced environment.
- Willingness to work in including weekends if required

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 per month

Schedule:

- Day shift

Work Location: In person



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