
Customer Relationship Executive
5 days ago
**Customer Interaction**: Build and maintain strong relationships with customers.
- **Customer Support**: Address customer inquiries, complaints, and issues promptly.
- **Client Retention**: Ensure customer satisfaction to promote long-term loyalty.
- **Sales Support**: Assist in up-selling and cross-selling products/services.
- **Feedback Collection**: Gather and report customer feedback for service improvement.
- **Relationship Management**: Act as the main point of contact for key clients.
- **Follow-ups**: Regularly follow up with clients to ensure service satisfaction.
- **Problem Resolution**: Resolve customer concerns efficiently and professionally.
- **Reporting**: Maintain records of customer interactions and transactions.
- **Collaboration**: Work with internal teams to meet customer needs effectively.
**Job Type**: Permanent
Pay: Up to ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9750948147
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