Customer Relationship Executive

5 days ago


Bengaluru Karnataka, India RAMRAJ COTTON Full time

**Customer Interaction**: Build and maintain strong relationships with customers.
- **Customer Support**: Address customer inquiries, complaints, and issues promptly.
- **Client Retention**: Ensure customer satisfaction to promote long-term loyalty.
- **Sales Support**: Assist in up-selling and cross-selling products/services.
- **Feedback Collection**: Gather and report customer feedback for service improvement.
- **Relationship Management**: Act as the main point of contact for key clients.
- **Follow-ups**: Regularly follow up with clients to ensure service satisfaction.
- **Problem Resolution**: Resolve customer concerns efficiently and professionally.
- **Reporting**: Maintain records of customer interactions and transactions.
- **Collaboration**: Work with internal teams to meet customer needs effectively.

**Job Type**: Permanent

Pay: Up to ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9750948147



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