Customer Support Executive

5 days ago

Jaipur Rajasthan, India Apogee Service Pvt. Ltd Full time

Eligibility:
Graduates

Fresher & Experienced

Technical support/troubleshooting experience preferred

Age
- 18 Years to 35 Years

100% work from Office

Flexible to work in all shifts supporting EMEA customers

Fluent in spoken English (Versant B2) with basic technical knowledge

Skill Set required: Technical knowledge, Sales Acumen, Customer Service mindset.

Salary Slab:
Freshers - 33 K including 1500 PLI

Experienced - 37.5K CTC per month inclusive of 1500 PLI

One-time joining bonus of 15,000, payable after 3 months from joining date

Relocation benefits:
Tarvel tickets will be booked by company

14 days of company accommodation

Hours of Operation:
9.5 hours (8.5 hours of production & 1 hour break)

Transport provided at odd hours

Training Period: 2 Months

Selection Process: HR Round followed by Ops round and Versant Test

Good to know:
5 days working

Robust growth and internal promotions for high performers

On floor monthly incentives based on performance

**Job Types**: Full-time, Permanent

Pay: ₹33,000.00 - ₹37,000.00 per month

**Benefits**:

- Provident Fund

Shift:

- Rotational shift

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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