Customer Relationship Executive

5 days ago

Vishwakarma Jaipur Rajasthan, India sunrays image technology pvt ltd Full time

**Position**: Customer Relationship Executive
**Department**: Sales / Customer Support / Service
**Location**: [Insert Location]
**Employment Type**: Full-time

**About the Role**:
**Key Responsibilities**:

- Maintain and develop strong relationships with existing and potential customers.
- Understand customer needs and provide appropriate solutions or product information.
- Coordinate with internal departments (sales, accounts, service, etc.) to resolve customer issues quickly.
- Record and maintain customer data in CRM software accurately.
- Follow up with clients to ensure satisfaction and repeat business.
- Prepare daily/weekly reports of customer interactions and feedback.
- Assist in sales leads generation and promotional activities when required.

**Required Skills & Qualifications**:

- Bachelor’s degree in any field (Business, Marketing, or related preferred).
- Excellent communication and interpersonal skills.
- Strong problem-solving and customer-handling abilities.
- Basic computer knowledge and experience with CRM tools preferred.
- Ability to multitask and work under pressure.
- Positive attitude and a customer-first mindset.

**Experience**:

- 0-3 years of experience in customer service, telecalling, or client relationship roles.
- Freshers with good communication skills are also encouraged to apply.

**Salary**:

- As per industry standards / [Insert salary range]

Pay: ₹10,199.76 - ₹30,487.60 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

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