Customer Relationship Executive

5 days ago


Gurgaon, India Power gummies Full time

OVERVIEW OF THE ROLE:
We are seeking a dynamic and results-driven CRM executive with 1-3 years of experience to join our team or a fresher who has good communication skills. As a CRM Executive, you will be responsible for developing and implementing customer-centric strategies to enhance customer retention and drive sales growth. You will work closely with cross-functional teams, including marketing, sales, and customer service, to create personalized experiences for our customers at every stage of their journey.
- Develop and implement a comprehensive CRM strategy that includes acquisition, retention, and reactivation tactics.
**Requirements**:

- Bachelor's degree in Marketing, Business, or a related field
- Good communication skills, grievance management and problem solving.
- 2-3 years of experience in CRM marketing, with a proven track record of driving customer engagement and revenue growth
- Highly organized and detail-oriented, with the ability to manage multiple projects and priorities simultaneously, Passion for delivering exceptional customer experiences and driving business results.

**Salary**: ₹20,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How do you handle an unreasonable client?

**Education**:

- Bachelor's (preferred)
- Health insurance



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