Operations Associate

2 weeks ago

Noida Uttar Pradesh, India Testbook Full time

**About Us**:
The fastest rising startup in the EdTech space, Testbook is poised to revolutionize the industry. With a registered user base of over 6.2 crore students, 300 crore tests solved on the platform, Testbook has raced to the front and is ideally placed to capture bigger markets.

Testbook is the perfect incubator for talent. You come, you learn, you conquer. You train under the best mentors and become an expert in your field in your own right. That being said, the flexibility in the projects you choose, how and when you work on them, and what you want to add to them is respected in this startup. You are the sole master of your work.

The IIT pedigree of the co-founders has attracted some of the brightest minds in the country to Testbook. A team that is quickly swelling in ranks, it now stands at 800 in-house employees and thousands of remote interns and freelancers. And the number is rocketing weekly. Now is the time to join the force

**Roles & Responsibilities**:

- Take responsibility and guide the potential Students over the call to choose the right product and help them in making better career decisions.
- Resolve queries regarding the Company & Products
- Responsible for making outbound calls and regular follow-ups on leads assigned.
- Selling Membership to the Students as per their requirement.
- Responsible for explaining the product features in detail and how to use the packages.Providing the right customer experience

**Qualification Requirements**:

- High school diploma or equivalent.
- Any domestic outbound or telesales experience required
- Understand and Speak Elementary Hindi Language.
- Minimum age requirement is 18+.
- Superb verbal communication.
- Ability to switch your communication style on a whim.
- Superb interpersonal, research, and record-keeping skills.
- Capacity to receive critique without internalizing it.

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